Federal Administrative & Acquisition Support Officer

CORNELIOUS BENTLEY

Riverside County / Menifee, CA • 408-***-**** • **********.*******.***@*****.***

Target Roles: Administrative Officer • Management and Program Analyst • Program Specialist • COR / Acquisition Support FEDERAL PROFILE

Administrative Officer, federal supervisor, COR-certified acquisition support professional, and Marine Corps veteran with 25+ years of administrative, program operations, records, personnel, logistics, compliance, and customer-service experience across VA, Navy, and Marine Corps environments. Current and prior federal experience includes GS-11/GS-9/GS-7 responsibilities supporting healthcare operations, police/security services, surgical service lines, training compliance, staffing actions, procurement reconciliation, policy implementation, and executive-level administrative support. Strong fit for DoD, VA, and DOE administrative management, management/program analyst, program specialist, and mission-support roles requiring disciplined execution, regulatory awareness, and cross-functional coordination. CORE COMPETENCIES AND FEDERAL KEYWORDS

Administrative & Program Management Program analysis; workflow planning; policy implementation; performance tracking; records management

Federal HR & Staffing Systems USA Staffing; HR Smart; MSS requests; TMS coordination; onboarding; training compliance; personnel actions

Acquisition, Contracts & Property COR I/II; procurement monitoring; purchase reconciliation; inventory control; medical equipment and supply logistics

Compliance, Security & Quality Regulatory compliance; Privacy Act; QA reviews; classified/unclassified correspondence; COMSEC/EKMS exposure

Leadership & Customer Service Supervision; counseling; conflict resolution; patient/customer complaints; stakeholder coordination; training delivery

Technical & Analytical Tools MS Office; database entry/validation; Citrix; PIV coordination; electronics/testing background; C/C++/Java exposure FEDERAL EXPERIENCE

Business Manager / Administrative Officer / Supervisor / COR II, GS-11 Department of Veterans Affairs, VA Medical Center, Long Beach, CA Dec 2023-Present

• Provide administrative management support for Environmental Management Service leadership and a workforce of 240+ employees, including material handlers, linen workers, and healthcare housekeeping assistants.

• Plan workflow, monitor performance, address employee relations matters, coordinate counseling or disciplinary actions, and resolve operational or patient-service concerns affecting mission delivery.

• Serve as COR II supporting purchase and contract monitoring, reconciliation, audit readiness, and timely completion of procurement actions for supplies, equipment, and services.

• Coordinate federal HR and staffing actions through TMS, MSS, HR Smart, USA Staffing, recruitment, onboarding, and training-compliance processes.

• Analyze, interpret, and implement policy and regulatory guidance; recommend process improvements to strengthen compliance, accountability, and service quality.

Administrative Officer / Supervisor / COR I, GS-9 Department of Veterans Affairs, VA Medical Center, Police Service, Long Beach, CA Aug 2020-Dec 2022

• Managed administrative operations supporting 52 police officers and telecommunications operators, 3 physical security specialists, and 2 security assistants in a federal medical-center environment.

• Oversaw workflow, staffing coordination, performance tracking, customer/patient complaint resolution, records, purchasing activity, contract monitoring, and regulatory compliance measures.

• Supported HR systems, training coordination, recruitment/onboarding, and policy implementation while maintaining operational continuity across police/security service functions.

Clinical Administrative Supervisor / Manager, GS-9 Department of Veterans Affairs, VA Medical Center, Surgical Services, Loma Linda, CA

2017-2020

• Supervised 15 health technicians across surgical clinic operations supporting ENT, general surgery, orthopedics, podiatry, neurosurgery, plastic surgery, thoracic, vascular, oncology, ophthalmology, and optometry providers.

• Planned clinic workflow, evaluated work performance, resolved patient concerns, monitored compliance requirements, and coordinated equipment/supply logistics to support safe patient-care operations.

• Reviewed purchases and cardholder reconciliations for timeliness and correctness; helped revise administrative procedures and implement policy changes for surgical-service operations.

Administrative Support Assistant, GS-7 Department of Veterans Affairs, VA Medical Center, Surgical Services, Loma Linda, CA 2012-2017

• Managed administrative support, training documentation, meeting coordination, records, scheduling, correspondence, equipment/supply coordination, and liaison support for Surgical and Anesthesia Services.

• Coordinated with LLU departments, OR staff, IT, PIV, HR, police/security, medical staff, residents, students, vendors, nurses, physician assistants, nurse practitioners, and surgeons to maintain access, onboarding, and service readiness.

• Created orientation and training support for residents, fellows, students, and staff; directed patient concerns to appropriate clinical, case-management, administrative, and patient-representative channels. Administrative Assistant U.S. Navy, Naval Reserve Officer Training Corps, UCLA, Los Angeles, CA 2011-2012

• Provided administrative support for classified/unclassified documents, time and attendance, travel, supplies, records, meetings, suspense tracking, training, awards, appraisals, and personnel-service transactions.

• Maintained student and personnel data in Citrix; tracked military leave; supported Privacy Act records; served as PSD liaison for active-duty personnel actions, PCS arrivals/departures, separations, retirements, and commissioning actions. Administrative Supervisor / Administrative Chief United States Marine Corps, Miramar, Camp Pendleton, and Twentynine Palms, CA 2001-2010

• Supervised administrative personnel, command correspondence, records, training files, office operations, financial claims, travel, awards, promotions, and personnel transactions in high-tempo DoD environments.

• Served as EKMS/COMSEC and directives custodian support; coordinated security-related correspondence, spot checks, policy updates, equipment accountability, and quality reviews of command records.

• Designed training materials, improved filing and workflow systems, analyzed workload, assigned staff, and supported executive leadership with reports, briefings, meeting minutes, and special projects.

EDUCATION, CERTIFICATIONS, VETERAN STATUS, AND AWARDS MBA, Jack Welch Management Institute, Strayer University, 2023 • BS, Electrical Engineering and Communication Technology, ITT Technical Institute, 2014 • AS, Computer and Electronic Engineering Technology, ITT Technical Institute, 2005 Certifications/Courses: COR I/II experience; Advanced Personnel Administration; DoD Information Assurance Awareness; AMHS/XACTA-Telos Secure Information Exchange; Operational Risk Management; Defense Travel Management Office Approving/Reviewing Official; Total Quality Leadership; Organizational Leadership and Team Building.

Military/Veteran Highlights: U.S. Marine Corps Staff Sergeant / Non-Commissioned Officer; Disabled American Veterans member; awards include Navy and Marine Corps Achievement Medal, United Nations Medal, Armed Forces Expeditionary Medal, Marine Corps Expeditionary Medal, Global War on Terrorism Expeditionary and Service Medals, Iraq Campaign Medal, Humanitarian Service Medal, Good Conduct Medal, and National Defense Service Medal.

References available upon request. DD-214, SF-50, performance appraisal, transcripts, certifications, and supporting documents available for application upload as required by the announcement.

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