Luxury Client Advisor & Styling Operations Leader

HARCOURT IGWEKALA

LUXURY CLIENT ADVISOR FASHION STYLIST OPERATIONS SPECIALIST GENERAL MANAGER

Los Angeles, CA 773-***-**** ********.*.********@*****.***

PROFESSIONAL SUMMARY

Client-focused luxury retail, styling, and operations professional with 15+ years of experience spanning boutique management, premium sales, team leadership, and service operations. Built lasting client relationships through personalized service. Experienced in staff development, merchandising, inventory coordination, incident documentation, and day-to-day operations.

CORE QUALIFICATIONS

Client Relationship Management • Sales & Revenue Growth • Team Leadership • Retail & Security Operations • Personal Styling • Inventory & Merchandising

PROFESSIONAL EXPERIENCE

Allied Universal Security Security Operations Specialist August 2022 – Present

Coordinate client-facing security operations, respond to incidents, and uphold safety, service, and procedural standards.

Communicate with guests, staff, and external stakeholders; document incidents and coordinate timely responses.

Freelance Fashion Stylist, Designer, Photographer, & Videographer June 2005 – Present

Fashion Styling: Consult with clients on personal style, curate wardrobes, source apparel and accessories, and style looks for events and photo shoots.

Fashion Design: Develop original apparel concepts, select materials and design details, and coordinate the creative direction of fashion projects.

Photography: Plan and capture fashion and lifestyle imagery, directing composition, lighting, and styling to communicate a cohesive visual concept.

Videography: Create fashion-focused video content, developing visual concepts and coordinating filming and editing for digital and social media.

Saint Laurent Boutique Manager & Fashion Stylist February 2018 – July 2022

Managed the Saint Laurent boutique shop-in-shop within Neiman Marcus Beverly Hills, overseeing daily operations, sales, merchandising, and brand presentation.

Generated more than $1 million in sales through personalized styling, product knowledge, cross-selling, and client relationship management.

Developed repeat business through private appointments, proactive outreach, and tailored recommendations across ready-to-wear, footwear, accessories, and jewelry.

Hugo Boss General Manager January 2016 – December 2018

Directed retail operations, sales performance, staffing, inventory, visual presentation, and customer experience.

Coached team members in product knowledge, client relationship development, selling techniques, and service standards.

Nordstrom Men’s Designer Stylist January 2014 – December 2016

Delivered personalized designer menswear styling and product recommendations in a high-volume retail environment.

Built repeat business through attentive service, client follow-up, and long-term relationship development.

Bloomingdale’s Façonnable Sales Representative & Men’s Designer

Stylist November 2011 – January 2014

Represented Façonnable within the men’s designer department, advising customers on apparel, fit, styling, and wardrobe selections.

Contributed to achieving annual sales goals through client relationship building, product expertise, and consistent follow-up.

Exceeded quarterly sales goals by approximately 20% and earned “Who Made It Happen” recognition for sales performance.

EDUCATION

East West University Bachelor of Arts in Liberal Arts Behavioral Sciences, Major in Psychology 2011

Contact this candidate