Senior Program/Project Manager & PMO Director

RANDALL CARLTON, MBA, PMP

STRATEGIC PROGRAM & PMO EXECUTIVE

Atlanta, GA Open to Remote / Domestic & International Travel 706-***-**** **************@*****.*** linkedin.com/in/randallcarlton U.S. Army Veteran U.S. SECRET Clearance - Inactive / Reactivation Eligible EXECUTIVE PROFILE

Senior program and PMO executive with 25+ years leading complex, strategic, cross-functional programs across Fortune 500, federal, technology, energy and critical-infrastructure environments. Experience includes federal emergency preparedness and critical-incident management for DHS, VA/VHA and VISN16 environments; FedRAMP, ATO and IL5 delivery; national-security-critical pipeline controls engineering; SMART GRID and energy-management solutions; electric and gas utility programs; and SECRET-cleared DoD international work. Proven record restoring troubled programs, building governance, leading distributed cross-functional teams, managing commercial/financial performance, and serving as the senior interface between customers, executives, vendors and delivery organizations.

FEDERAL, ENERGY & LEADERSHIP QUALIFICATIONS

• Federal & National Security: DHS, VA, VHA, VISN16, DoD; federal emergency preparedness and critical-incident management; FedRAMP, ATO and IL5 delivery; U.S. SECRET clearance experience.

• Energy & Critical Infrastructure: Colonial Pipeline controls engineering; Landis+Gyr SMART GRID and energy-management solutions; Schneider Electric gas, electric, water and utility infrastructure programs.

• Program / Portfolio Leadership: PMO governance, portfolio recovery, scope/schedule/risk management, executive reporting, KPI frameworks, strategic roadmaps, change management and cross-functional delivery.

• Commercial & Financial: P&L ownership; SAP financial governance; PO/budget/invoice management; SOW, RFP and ROM development; contract/change-order negotiation; project portfolios up to $69M and individual programs up to $7.2M.

• Executive & Customer Leadership: Executive briefings, strategic client relationships, stakeholder alignment, vendor/subcontractor management, training, team leadership and influence across matrixed organizations. SELECTED PROFESSIONAL EXPERIENCE

CARLTON WINDWARD CONSULTING, LLC Owner / Senior Consultant Dec 2024-Present

• Provide senior program, PMO and enterprise-delivery leadership across Fortune 500 and federal environments, including PMO design, Agile delivery, operational improvement and high-impact program recovery. JUVARE Senior Project Manager - Federal Apr-Aug 2025

• Led executive-level delivery for high-value U.S. Federal customers implementing emergency-preparedness and critical-incident management software; worked directly with federal agencies across FedRAMP and IL5 environments.

• Experience portfolio includes DHS, VA, VHA and VISN16 implementations and federal delivery considerations including FedRAMP, ATO and IL5.

• Turned a negative-trending federal program from red to green in under four weeks, redefined requirements gathering to gain client acceptance, rekindled a strategic federal relationship and positioned a major contract for renewal. GSQUARED SOLUTIONS Senior Program Manager Mar 2022-May 2024

• Led enterprise and portfolio governance for Fortune 500 clients. At T-Mobile, recovered a three-plus-workstream multinational supply-chain program from red to green within two weeks and led strategic delivery involving front-end applications, SAP and international resources.

• At AutoZone, led enterprise data-lake migration, PI Planning and strategic roadmap activities; managed Scrum Masters, Deloitte/Apex vendor teams, resource acquisition, PO creation, budgeting, invoicing and executive reporting. COLONIAL PIPELINE Consultant / Senior Program Manager 2020-2022

• Led mission-critical program management for a national-security asset in U.S. energy infrastructure, including government-regulation compliance and portfolio governance for high-security Controls Engineering initiatives.

• Organized and prioritized 25+ stalled workstreams, advancing SOWs and contracts and delivering high-profile projects within eight weeks of a rebaselined kickoff.

ENERGY, INFRASTRUCTURE & ENTERPRISE PROGRAM EXPERIENCE LANDIS+GYR (TOSHIBA CORP.) Senior Program Manager 2014-2015

• Program single point of contact for the global SMART GRID and energy-management technology provider, leading professional-services delivery and acquisition integration for electric and gas utility customers with portfolios of approximately $1M-$3M.

• Led delivery-services restructuring for an acquired GRIDiant software solution and authored SOWs, RFPs, ROMs, project plans and financial analyses ranging from $1M-$2.5M.

SCHNEIDER ELECTRIC PMO Project Manager & Trainer 2011-2014

• Led energy-strategy initiatives implementing scalable GIS/geospatial solutions for gas, electric, water and fiber utilities, integrating customer systems with ArcFM/ESRI technologies.

• Managed strategic utility accounts including Pacific Gas & Electric, Oklahoma Gas & Electric, PECO, Jacksonville Electric Authority, NSTAR/Eversource, municipal/public utilities and international utility work with ENERGEX.

• Managed projects up to $7.2M with distributed U.S./international teams; maintained SAP financial governance, 30% margin targets, ISO 9001 compliance, KPI reporting and quality-control requirements.

URBAN GIS, INC. Director, Consulting Services 2015

• Directed Consulting Services and PMO operations across Atlanta and Chicago with P&L, executive KPI, financial-reporting and portfolio responsibility; renegotiated SOWs, pricing and change orders, raising margin more than 50% and closing a previously negative-margin engagement at 35% profit. INTERCONTINENTAL HOTELS GROUP PMO Senior Program Manager 2016-2017

• Owned central PMO leadership for a $69M global transformation spanning 5,000+ properties in 100+ countries; governed portfolio health, risk, KPIs, cross-functional executive reporting and an 86-application Guest Reservation System ecosystem. FISERV, INC. Senior Program Manager 2018-2020

• Led customer-facing enterprise programs for financial institutions with $1B-$15B in assets; recovered a program stalled for more than a year and delivered it within eight weeks, ending recurring SLA penalties. EARLIER FEDERAL, INFRASTRUCTURE & EXECUTIVE EXPERIENCE

• Department of Defense (DoD) - SECRET-cleared international geospatial program delivery in Southwest Asia area of operations.

• GeoFields, Inc. - Director, PMO & Professional Services supporting oil & gas / pipeline and geospatial environments, including Dow Chemical and Saudi Aramco; established a new Houston data-center operation.

• Carlton Vanguard Consulting - PMO strategy, financial governance and delivery consulting with experience across investor-owned utilities, municipal utilities, GIS and geospatial markets.

• U.S. Army - Active Duty Officer, Airborne / 1st Cavalry Division; four years. EDUCATION, CERTIFICATIONS & TECHNOLOGY

MBA, IE Business School, Madrid, Spain - Beta Gamma Sigma Honor Society M.Phil, Medieval History, Trinity College Dublin - Magna Cum Laude, #2 in class BS, Engineering/Management & Military Science (ROTC), Berry College - Top 10% nationally

• Project Management Professional (PMP), PMI #1204890 SAFe Scrum Master / Release Train Engineer SAP Jira Smartsheet Microsoft Project CA PPM (Clarity)

• Certified ArcGIS / ArcFM Instructor Conference-level presenter and trainer PMI Generative AI for PMs AI Prompt Engineering

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