Operations & Customer Relationship Co-Owner
Resume:
Summary
Resourceful Co-owner with * year of experience in business operations and customer relationship management. Skilled in directing day-to-day activities, vendor coordination, and basic bookkeeping to ensure seamless service delivery. Proven ability to enhance customer interactions and support sustainable growth through effective business planning and inventory management. Committed to leveraging operational expertise to drive success in a dynamic environment. Work authorization
Authorized to work in the US for any employer
Work experience
CoOwner
A&J Inovations
March 2025 to Present
• Directed day-to-day business operations, including scheduling, vendor coordination, and basic bookkeeping to ensure smooth functioning and continuity of services for customers.
• Managed customer interactions from initial inquiry through service completion, addressing questions, resolving concerns, and maintaining positive relationships to encourage repeat and referral business.
• Collaborated on short- and long-term business planning, contributing to decisions on pricing, service offerings, and cost control to support sustainable growth.
• Oversaw inventory and supply needs, monitoring stock levels and placing orders to prevent shortages while minimizing excess materials and waste.
• Supported basic marketing efforts by maintaining an up-to-date online presence, responding to messages, and sharing information about services to increase visibility and attract new customers. Cook/Prep
Applebee's Grill & Bar • Concord, NC
August 2019 to March 2021
Experienced in Fry, Mid & Grill
Serve safe, plateing,prep & sanitary procedures
Private Nanny
Private Caregiving Services • Kannapolis, NC
November 2001 to June 2008
Head Nanny, Transportation, educational activities after school, appointments and any and all aspects to private child care Education
Hoticutral (Certificate)
Wake Technical Community College • Raleigh, NC
April 2015 to June 2017
Logged over 3300 hrs as a apprentice
Vet. Tech asst. (College)
P.C.D.I- school of animal science • Norcross, GA
May 2004 to December 2005
Amber Purser
*************@*****.***
Kannapolis, NC 28081
High school diploma or GED
A L Brown High School • Kannapolis, NC
August 2001 to June 2005
Durning which i preserved over 100 acres in the rain forest, and published a poem in the National Poet society book and won editors chioce award 2yrs. In A row
Skills
Animal care - Animal care experience (16–20 years) Inventory Management Business Planning Vocational education experience within business administration industry Landscaping - Landscaping experience (6–10 years) General construction laborer experience Bookkeeping Food preparation Childcare - Childcare experience (More than 20 years) Customer Relationship Management Vendor Relations Serve safe Awards
Editors choice award
January 2006
Poem - The Key to My Heart
Certifications
Certificate
August 2019 to Present
Serve safe
Certificate
June 2017 to Present
Hoticutral
Certificate
December 2005 to Present
Certified vet. tech asst
Publications
Preserved over 100 acres
July 2003
Preservation of a 100 acres of rain forest
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