Remote Customer Support Coordinator Candidate

Alexis Rodas Flores

240-***-**** • *******************@*****.*** • Hyattsville, Maryland

Professional Summary

University of Maryland student pursuing a bachelor’s degree in technology and information design, with an Associate of Arts degree, seven years of work experience, and Microsoft Office Specialist certifications in Word and PowerPoint. Developed a strong record of reliability and independence through years of working with minimal to no supervision while coordinating with others to complete assigned responsibilities. Organized, adaptable, and comfortable working independently, managing time, and staying on task. Seeking a part-time remote position while continuing my education. Education Certifications

University of Maryland, College Park (2025 – Expected 2028) Microsoft Office Specialist (MOS): Word 2016 Bachelor of Science in Technology and Information Design Microsoft Office Specialist (MOS): PowerPoint 2016 Prince Georges Community College (2022-2025)

Associate of Arts in General Studies

Skills

Communication - Time Management – Organization - Problem-Solving – Adaptability – Reliability - Hard Working - Task Prioritization – Multitasking – Teamwork - Microsoft Word & PowerPoint - Online Research – Dependability – Flexibility – Critical Thinking – Interpersonal Skills – Work Ethic – Accountability – Initiative – Active Listening – Meeting Deadlines Experience

Rodas Cleaning - Cleaning/Maintenance Assistant 2017–2024

- Maintained multiple commercial spaces through routine cleaning and upkeep, including vacuuming, sweeping, mopping, and window cleaning.

- Collected and disposed of trash and recyclable materials throughout assigned facilities.

- Cleaned and maintained restrooms and other shared areas to meet cleanliness standards.

- Completed a variety of assigned tasks independently and consistently as responsibilities expanded over several years.

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