Immediately Available Logistics & Dispatch Professional
Resume:
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GERALD THEMBILE NCILELA
***************@*****.***
** *** ******** ** ******* street Johannesburg 2001
Objective
A highly versatile, multi-certified professional with over 4 years of hands-on experience spanning logistics administration, dispatch operations, and workplace compliance. Formally accredited by both the Services SETA and the Transport Education Training Authority (TETA), possessing advanced competencies in road transport service delivery planning, freight loading optimization, and customer relations management. Combines solid business operational knowledge (NQF Level 4 New Venture Creation) with exceptional risk mitigation standards, including certified Advanced First Responder and Basic Firefighting capabilities. Proven capability to drive efficiency, accuracy, and safety compliance in high-volume supply chain and corporate environments.
Experience
RTT Logistics Jetpark
06/2015 - 12/2016
Logistics/Warehouse administrator (Learnership Program) Coordinated the physical movement of cargo and managed incoming and outgoing shipments within a high-volume logistics hub.
Examined, processed, and verified critical transportation documentation, including waybills and delivery notes. Applied formal transport planning principles to organize schedules and generate accurate customer billing. Communicated real-time route, vehicle, and dispatch information clearly to drivers, customers, and floor supervisors.
Key Core Competencies Applied: Transport service delivery planning, freight loading compliance, cargo tracking, dispatch administration, team operations, and advanced written/verbal communication Massmart Logistics Gosforth Distribution Center
03/2017 - 08/2018
Receiving/Dispatch clerk
Managed stock receiving workflows by accurately scanning incoming inventory into the centralized warehouse tracking system.
Verified physical cargo against delivery documentation to ensure strict quality control and inventory accuracy. Provided day-to-day clerical and administrative support to the distribution center's supervisory team. Key Core Competencies Applied: Stock receiving and barcode scanning, warehouse inventory management, data verification, attention to detail, and general office administration. Oh So Heavenly Kitchens
03/2021 - 11/2023
Assistant to Project Manager
Played a central role in managing day-to-day projects, ensuring seamless execution from inception to completion. Oversaw billing structures, monitored outstanding debtors, and maintained tight operational cost controls. Coordinated catering logistics and order fulfillment, managing workflows from ingredient acquisition to final product delivery.
Key Core Competencies Applied: Project execution and management, billing and debtors tracking, cost management, supply procurement, customer service, and time management. Popeyes Louisiana Kitchen
09/2018 - 03/2020
Batter chef/Sanitation and Safety Lead
Enforced absolute compliance with strict corporate sanitation, deep-cleaning, and pest control procedures. Safely organized and stored hazardous cleaning chemicals, ensuring clear isolation from food products to mitigate risk.
Maintained hygiene and emergency stations, ensuring full stock of personal protective equipment (PPE) and proper compliance signage.
Ensured safe handling and hazard-free storage of operational machinery to protect team members from workplace injury.
Key Core Competencies Applied: Hazardous chemical handling and storage, workplace health and safety compliance, risk mitigation, machinery handling safety, team collaboration, and structured hazard reporting. Participate for Good (Mandela Bangle)
02/2013 - 11/2014
Office Assistant
Delivered reliable clerical support and handled day-to-day general office administration tasks. Assisted with file management, data entry, and basic administrative research duties. Key Core Competencies Applied: Office management and clerical support, computer literacy (Microsoft packages / G-Suite), data entry accuracy, organizational skills, and basic research capabilities.
Education
Learners Exchange (via RTT)
2015
Further Education and Training Certificate: New Venture Creation(NQF Level 4) 153 credits
Learners Exchange (via RTT)
2015
Professional Drivers Skills Program(NQF Level 4)
153 credits
St. Enda's Secondary School
2012
High school
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Skills
Transport & Route Planning: Competent in planning road transport service delivery workflows and route schedules Freight & Load Optimization: Proficient in loading general freight safely, adhering to weight distribution and security standards
Cargo & Dispatch Coordination: Experienced in tracking cargo movement, managing incoming/outgoing shipments, and handling dispatch documentation
Inventory & Receiving: Skilled in stock receiving using barcode scanning systems and verifying physical inventory against delivery notes
Advanced First Aid: Certified Advanced First Responder to handle medical emergencies on-site Fire Safety: Certified in basic firefighting techniques and workplace fire prevention protocols Hazardous Materials & Chemical Safety: Experienced in safe handling, isolation, and storage of chemicals and sanitation supplies
Asset Protection & Security: PSIRA accredited in Security Grades C, D, and E for access control, site monitoring, and safety enforcement.
Software Proficiency: Advanced knowledge of Microsoft Office Packages, G-Suite, PTV Route Optimizer, and Cin Core 7.
Business & Financial Administration: Skilled in project coordination, billing processes, debtors tracking, and operational cost management
Research & Documentation: Proficient in basic research, document management, accurate data entry, and written reporting
Customer Relations: Trained in fostering and maintaining positive client relationships and resolving delivery queries Team Operations & Leadership: Strong ability to operate efficiently within a team, communicate clearly across departments, and work effectively under pressure
Time & Task Management: Excellent organizational skills, adaptability, and sharp attention to detail
Reference
Edward Ngobeni - RTT Logistics Jetpark
Floor supervisor
Tracy Swaartboi-Mhluzana - Oh So Heavenly Kitchens CEO/Project manager
Obakeng Mekgwe - Popeyes Louisiana Kitchen
Store manager
Thabo Tsotetsi - Massmart Logistics Gosforth Distribution Center Receiving supervisor
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