Security Guard & Loss Prevention Officer
Resume:
VANESSIA NAHVOMA
***************@*****.***
SUMMARY
Focused, diligent security guard with 2 years of Canadian experience protecting corporate assets, upholding tight security in private and public facilities, working with law enforcement agencies and rendering aid to distressed individuals. Skilled in surveillance, monitoring, de-escalation of conflicts and controlling of irate customers. Leverages excellent listening and service skills in emergency response and evaluation procedures. Proficient in English and highly skilled in report writing and records documentations. Ability to remain calm, assertive and think critically under pressure and stressful situations.
SKILLS
● Crowd and Access Control
● Emergency Management
● Reporting Writing/Documentations
● Dealing With Violent Behaviors
● Bilingual
● First Aid CPR/AED Level C
● File and Record Management
● Crime Prevention
● Advance knowledge of Computer
● Security Operations Experience
● Surveillance Skills
● Addictions and Overdose
● Security Cameras
● Photographic Memory
● De-escalation and Resolutions of Conflicts
● Relationship Building and Management
● Safety and Security
● Physically fit and active
PROFESSIONAL EXPERIENCE
LOSS PREVENTION OFFICER Feb. 2025 - Present
I-Corp security services, Edmonton, AB
Regularly patrol premises, monitoring for suspicious activity, unusual behavior and potential threats.
Investigate reported security breaches and suspicious activity, gathering evidence and documenting findings
Confront potential shoplifters or those suspected of fraudulent activity, following company protocols and working with law enforcement when necessary.
Identify and address operational deficiencies that contribute to losses
Prepare incident reports and communicate new issues to management through regular reports.
Use security system like CCTV and alarm to identify and respond to security incidents. SECURITY GUARD Dec. 2023 – Oct.2024
REGAL SECURITY, RICHMOND, ON
● Access and crowd control at Government buildings
● Ensuring safety and security of commuters in the malls and bus stations.
● Reporting and documenting any illicit activities and drug use at ETS stations.
● Trained to applying Narcan injection and Nosal spray to Overdosing individuals before arrival of emergency medical team.
● Assisting old aged, physically challenged, mental ill and the vulnerable at Commissionaires sites.
● Taking on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
● Covering Federal sites eg Service Canada, Correctional service and Police services.
● Report suspicious and persons to law enforcement.
● Writing detailed report on property damage, theft, presence of unauthorized persons and unusual incidences
● Checks identification of people entering and exiting facilities to eliminate unauthorized visitors.
● Screens individuals and prevent passage of prohibited articles into restricted areas.
● Reviews camera and system feeds and alert proper respondents regarding discrepancies.
● Executes security rules and procedures and calmly and promptly escorts non-compliant individuals out of buildings.
SECURITY GUARD March 2023 – Oct.23
HARP SECURITY, Oakville, ON
● Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
● Collaborated with multi-disciplinary staff to improve overall clients’ safety and response times.
● Led and motivated 10 employees through supervision, training, coaching on duties and daily operations
● Direct efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information.
● Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs or pressure.
● Conducting on-site training for new guards in various Garda world sites.
● Led team of 10 guards in monitoring high volume of mall traffic during peak hours and days
● Oversaw team of security professionals and managed scheduling and performance evaluations. NURSING ASSISTANT July 2022 - Feb. 2023
BETHESDA HOSPITAL, Yaounde, Cameroon
● Experienced working with addiction, self-harming, crisis assessment and intervention, Bipolar Disorder, Alcohol/substance Abuse and Homeless, Anxiety Disorder, Autism Spectrum Disorder.
● Experience inconsistently providing social, physical, and emotional support to youth and adults with developmental disabilities.
● Ability to promote community inclusion of clients-by-clients quality of life goal.
● Skilled in identifying issues and conditions covered by government programs and advising clients accordingly.
EDUCATION AND TRAINING
ACCOUNTANCY 11/22
University of Buea, Cameroon
LANGUAGES
English: Fluent
French: Fluent
CERTIFICATIONS
● Alberta Security License
● First Aid CPR/AED Level C.
VALUES:
● Impeccable sense of duty
● Inclusiveness
● Punctuality
● Respectful
● Commitment
● Responsibility
● Integrity
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