Customer Service & Retail Operations Leader

LEONORA MELENDREZ

Ripon, CA ***** 831-***-**** ********************@*****.***

PROFESSIONAL SUMMARY

Reliable, customer-focused retail professional with experience assisting customers, operating POS systems, handling cash transactions, stocking merchandise, and supporting daily store operations. Experienced in maintaining organized work areas, completing tasks accurately, and working efficiently in fast-paced environments. Friendly, dependable, and committed to providing excellent customer service.

CORE SKILLS

Customer Service • Cash Handling & POS Systems • Register Balancing • Retail Sales Support • Stocking & Merchandising • Inventory Management • Store Organization • Problem Solving • Communication & Teamwork • Multitasking & Time Management • Cleanliness & Sanitation • Attention to Detail

PROFESSIONAL EXPERIENCE

Shift Leader Walgreens — Ripon, CA November 2023 – May 2024

Provided friendly customer service by assisting customers with purchases and answering product questions.

Operated POS system and accurately handled cash transactions, deposits, and register balancing.

Assisted customers with locating merchandise and supported a positive shopping experience.

Stocked shelves, received shipments, and maintained an organized sales floor and store environment.

Assigned and coordinated daily tasks to help keep store operations efficient and on schedule.

Supported multiple departments, including photo and pharmacy, while managing competing priorities.

House Cleaner Jens Squicky Clean — Ripon, CA January 2024 – January 2025

Maintained high standards of cleanliness, organization, and attention to detail in client homes.

Managed assigned workload independently and completed jobs efficiently and on schedule.

Organized cleaning supplies and maintained inventory of equipment and materials.

Provided dependable service while maintaining professional communication with clients.

Inventory Manager Turlock Children’s Dentistry — Turlock, CA October 2023 – November 2023

Managed supply inventory and placed orders to maintain appropriate stock levels.

Communicated with vendors and tracked deliveries to support timely operations.

Organized storage areas for efficiency and accessibility.

Maintained accurate inventory records and monitored supply usage.

Quality Inspector Processing Tomato Advisory Board — Hollister, CA July 2018 – August 2018

Inspected and graded agricultural products according to quality standards.

Used scales and sorting processes to accurately categorize products.

Maintained clean, organized work areas while meeting production standards.

Dental Assistant Wynn Dental Care — Gilroy, CA January 2008 – December 2013

Provided professional, friendly assistance while helping maintain patient comfort and safety.

Managed supply inventory and ordered materials when needed.

Scheduled appointments and maintained accurate patient records using Dentrix software.

Prepared treatment rooms, sterilized instruments, and maintained organized work areas.

EDUCATION

High School Diploma — San Andreas High School, Hollister, CA

CERTIFICATIONS

Driver’s License

CPR Certification

Registered Home Care Aide (Active through February 2027)

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