Salesforce QA Engineer - CLM Testing Specialist

DURGA BHAVANI PAMU

Hyderabad, Telangana

***************@*****.*** 938*******

PROFESSIONAL SUMMARY

Salesforce QA Engineer with 2.8 years of overall professional experience, including 20 months of hands-on experience in Salesforce Manual and Automation Testing. Skilled in Selenium WebDriver, Java, BDD, and Page Object Model, with strong expertise in Salesforce CLM, contract lifecycle validation, agreement generation workflows, and functional testing. Proficient in SOQL queries, defect tracking using GUS, and Agile Scrum methodologies, delivering high-quality and reliable business solutions.

TECHNICAL SKILLS

Programming: Java, SQL, SOQL

Testing: Manual Testing, Functional Testing, Regression Testing, Smoke Testing, UAT

Tools & Methodologies: GUS, Agile Scrum, Sprint Planning, Defect Tracking, Test Reporting

Automation: Selenium WebDriver, BDD, TestNG

Build Tools: Maven, Gradle

Reporting Tools: Extent Reports

Salesforce: Contract Lifecycle Management, Agreement Validation PROFESSIONAL EXPERIENCE

Salesforce QA Engineer / Functional Tester

Accenture Solutions Pvt Ltd

Client: Salesforce

Project: Salesforce India Capacity Services

June 2024 – February 2026

Performed Manual and Functional Testing on Salesforce CLM Contracts module

Validated contract creation, agreement generation, approval workflows, and lifecycle stages

Validated workflows, approval processes, validation rules

Tested Salesforce objects: Accounts, Opportunities, Contracts

Tested contract types including MSA, Amendments, Renewals, and Order Forms

Executed 100+ regression test cases ensuring release quality, Smoke, System, and UAT testing

Logged, tracked, and managed defects using GUS (Global Unified System)

Created Test Scenarios, Test Cases, and Test Execution Reports

Participated in Agile ceremonies: Sprint Planning, Daily Stand-ups, Retrospectives

Collaborated with developers and business analysts for defect resolution

Supported deployment validation and production testing

Validated backend data using SOQL

Automation:

• Developed automated test scripts using Selenium WebDriver with Java

• Implemented Page Object Model (POM) for maintainable test design

• Created BDD scenarios using Cucumber

• Executed automation suites and analysed results

Relationship Manager

ICICI Bank Hyderabad

January 2023 – May 2024

Managed a portfolio of 100+ clients

Delivered financial solutions and achieved performance targets Strengthened analytical and stakeholder communication skills CERTIFICATION

Salesforce Certified Associate

ACHIEVEMENT

Accenture Celebrates Excellence Award – Growth Catalyst Category EDUCATION

MCA (Data Science) – Vignan University 2023–2025 B.Sc. Computer Science – Sir C.R. Reddy College for Women 2019–2022

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