Administrative Virtual Assistant, Medical Clinical Officer

EXPERIENCE

Enthusiastic and detail-oriented healthcare

professional seeking a position in the BPO

sector. Completed training in customer

service and digital communication through

Konexio, equipped with strong

communication skills and a commitment to

providing excellent support.

SKILLS

LANGUAGE

Excellent verbal and written

communication

Proficient in ticketing systems and CRM

tools

Strong problem-solving abilities

Adaptability and teamwork

Proficient in Microsoft Office Suite

Customer service experience

Medical Diagnosis and prescription

Automation and workflow tools

Google Workspace

Calendar and email management

REFERENCES

Administrative and Digital Support 2025-2026

Pharmacy Technician

Women In Technology Uganda

International HospitalKampala

Assisted in organizing documents, reports, and digital records for academic and project work.

Developed strong document formatting and professional writing skills.

Managed digital files and structured folders for easy access and retrieval.

Built and managed small web development projects demonstrating digital organization and system management.

Coordinated communication and schedules for group academic projects.

Provided professional in-person and telephone support to patients and healthcare professionals, ensuring effective communication and service delivery.

Assisted in organizing daily pharmacy operations by prioritizing prescription processing and coordinating workflow between pharmacy staff.

Utilized computer systems and pharmacy software to manage prescription processing, patient data, and inventory records. Assisted in tracking pharmaceutical stock levels and generating reports for inventory management..

Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

2024-2025

SUMMARY

Bachelor of Pharmacy

Victoria University

Clarke International University

Ongoing

2021 - 2024

EDUCATION

Diploma In Clinical Medicine

English

V i r t u a l Assistant

Medical C l i n i c a l O f f i c e r

CABRINE NSAMBA N

+256*********

**************@*****.***

https://www.linkedin.com/in/cabrine-nsamba-b252b8234

+256-*********

*****@***.**.** +256-*********

******@*****.***

Dr. Nize Patrick Dr. Acen Rebecca

Phone:

Email : Phone:

Email :

Hospital Pharmacist IHK Medical Operations Officer CIC General insurance

CERTIFICATES

Customer Service And Virtual Assistance

Frontend Web development

Data Analysis

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