Lead QA Engineer - Selenium, API & CI/CD

HARSHA K

Lead Quality Assurance Engineer Manual & Automation Testing Selenium API Testing Agile & CI/CD Bengaluru, India +91-991******* ********@*****.*** LinkedIn Profile PROFESSIONAL SUMMARY

Result-oriented Lead Quality Assurance Engineer with 5.6 years of experience in Manual Testing and Automation Testing across E-commerce, Social Networking, Banking, and Healthcare domains. Proven expertise in Test Planning, Test Strategy, Selenium and Appium automation framework design (POM, Hybrid, Data-Driven), Mobile Automation Testing (Android & iOS), API Testing

(Postman), Performance Testing (JMeter), and CI/CD integration (Jenkins). Skilled in leading and mentoring QA teams of up to 11 members, managing the full defect lifecycle, and driving Agile ceremonies (Sprint Planning, Backlog Grooming, Retrospectives). Strong track record of reducing defect leakage by up to 100% and accelerating regression cycles by 50% through risk-based testing and automation. Hands-on with GenAI tools (Claude, ChatGPT, GitHub Copilot, Claude Code) for test case and script generation, and LLM/RAG evaluation using LangSmith and DeepEval. Experienced in Requirement Analysis (BRD/FRD, User Stories, Acceptance Criteria), Stakeholder Communication, and cross-platform testing across Android, iOS, Web, and Salesforce. KEY SKILLS

Testing Types Manual Testing, Automation Testing, Functional, Regression, Smoke, UAT, GUI, API Testing, Mobile Testing, Performance Testing, Localization/i18n Testing Automation Selenium WebDriver, Appium, Java, Page Object Model (POM), Hybrid Framework, Data-Driven Framework, Mobile Automation Testing (Android & iOS) API & Performance Postman, JMeter

CI/CD & Tools Jenkins, Continuous Integration/Continuous Testing Cloud Testing BrowserStack (Cross-Browser & Real Device Testing) AI / GenAI Tools Claude, ChatGPT, Microsoft Copilot (Test Case & Script Generation); GitHub Copilot, Claude Code (Coding Assistance); LangSmith, DeepEval (LLM & RAG Evaluation) Test & Defect Management JIRA, Rally, VSTS (Azure DevOps) Database SQL, Data Validation

Platforms Android, iOS, Web, Salesforce CRM, Salesforce Commerce Cloud (SFCC), Salesforce Service Cloud (SFSC)

Methodologies Agile, Scrum, Sprint Planning, Backlog Grooming, Retrospectives, Requirement Analysis

(BRD/FRD)

Leadership QA Team Leadership & Mentoring, Test Planning & Strategy, Task Prioritization & Delegation, Stakeholder Communication, Defect Lifecycle Management PROFESSIONAL EXPERIENCE

Lead Quality Assurance Engineer Aug 2025 – Present VectorStack, Bangalore Project: ShipDelight (E-commerce & Logistics)

• Led end-to-end QA activities including test strategy, planning, execution, and release validation across multiple projects.

• Managed and mentored a QA team of 9 members, ensuring on-time delivery and high-quality standards.

• Improved test coverage and reduced defect leakage by 30–40% through risk-based testing and optimized QA processes.

• Designed and implemented Selenium-based automation frameworks, accelerating regression cycles by ~50%.

• Integrated automation suites into CI/CD pipelines (Jenkins), enabling continuous testing and faster releases.

• Automated critical regression and API test cases, reducing manual effort and improving execution efficiency.

• Hands-on testing of Salesforce Commerce Cloud (SFCC) storefront and Business Manager, covering catalog, pricing, promotions, checkout, and order flows; validated OCAPI/SCAPI integrations with shipping services using Postman.

• Tested Salesforce Service Cloud (SFSC) case management, including case creation, assignment rules, escalations, SLAs, and email-to-case for shipment queries.

• Verified SFCC–SFSC integration so customer and order data displayed correctly to support agents in the Service Console, using SOQL for data validation.

• Leveraged GenAI tools (Claude, ChatGPT, Copilot) to generate test cases, test scenarios, edge cases, and automation scripts from user stories and acceptance criteria, reducing test design effort.

• Used GitHub Copilot and Claude Code for coding assistance in writing, refactoring, and debugging Selenium and Appium automation scripts in Java.

• Evaluated LLM and RAG-based features using LangSmith and DeepEval to validate response accuracy, relevance, and hallucination.

• Managed defect lifecycle and conducted triage meetings, ensuring faster resolution and improved product stability.

• Ensured requirements were testable and traceable, improving overall test coverage and reducing defect leakage.

• Conducted requirement walkthroughs, impact analysis, and gap analysis to minimize ambiguity and rework. Project: Formula 1 Racing App (Mobile – iOS & Android)

• Performed manual and automation testing for a Formula 1 racing mobile application covering live race tracking, driver standings, race schedules, and push notifications.

• Built and maintained a mobile automation framework using Appium with the Page Object Model (POM) for both Android and iOS platforms.

• Automated functional and regression test suites for key mobile flows including live timing updates, leaderboard sync, and in-app notifications.

• Executed cross-device and cross-OS-version testing across Android and iOS emulators/simulators and real devices, including cloud-based real device testing on BrowserStack, to ensure UI/UX consistency.

• Conducted API testing (Postman) to validate real-time race data feeds and backend integrations powering the app.

• Tested gesture-based interactions, orientation changes, and offline/low-connectivity scenarios specific to mobile usage.

• Validated push notification delivery and deep-linking behavior for race-day alerts and live updates.

• Integrated Appium automation suites into the CI/CD pipeline (Jenkins) for continuous regression testing on every build.

• Performed compatibility testing across multiple device screen sizes and OS versions to ensure consistent performance. Senior Test Engineer (Level 5A) Jul 2024 – Aug 2025 The Retail Insights, Bangalore Project: Seddiqi (E-commerce & Logistics)

• Tested CMS workflows for content creation and publishing; verified role-based access for content creators, editors, and admins.

• Led and managed a QA team of 11 members.

• Conducted dynamic media, localization, and API testing using Amplience and Salesforce Commerce Cloud (SFCC).

• Hands-on testing in SFCC Business Manager covering catalogs, price books, promotions, content slots, and English/Arabic multi-locale configuration, plus end-to-end checkout and order flows.

• Tested Salesforce Service Cloud (SFSC) for customer service operations, including case lifecycle, queues, profile-based access, and Service Console views of order history.

• Validated customer and order data sync between SFCC and SFSC, and verified Arabic/RTL rendering in Service Cloud email templates.

• Leveraged GenAI tools (Claude, ChatGPT) for Arabic localization testing, validating translation accuracy and context, generating Arabic test data and i18n test cases, and verifying right-to-left (RTL) layout and content alignment.

• Automated i18n (localization) content validation using Selenium and integrated into Jenkins CI/CD.

• Achieved 100% defect leakage reduction through optimized QA strategies.

• Mentored junior QA engineers and enforced best practices in testing and automation.

• Actively participated in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Senior QA Engineer Oct 2023 – Jul 2024

Yugasys Sonet Analytics Pvt Ltd, Bangalore Project: Social Networking & Laundry Service

• Led a team of 9 QA engineers while also contributing as a Business Analyst for requirement analysis and delivery alignment.

• Collaborated with stakeholders to gather, analyze, and document business requirements, user stories, and acceptance criteria.

• Designed test strategies and test scenarios aligned with business workflows and user journeys.

• Managed defect lifecycle, facilitated defect triage meetings, and ensured timely resolution.

• Participated actively in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.

• Acted as a bridge between developers, product owners, and the QA team to ensure smooth communication and delivery.

• Achieved 100% defect leakage reduction through optimized QA strategies. Software Engineer May 2021 – Aug 2023

Bebo Technologies, Chandigarh Project: E-commerce, Banking, Healthcare (Salesforce Projects)

• Designed and executed test cases for cross-functional web and mobile applications.

• Performed end-to-end testing including functional, regression, smoke, GUI, and compatibility testing.

• Conducted API testing using Postman to validate request/response and backend integrations.

• Identified, logged, and tracked defects using JIRA, ensuring timely resolution and retesting.

• Validated application behavior across multiple browsers and devices for consistent user experience.

• Executed test cycles in Agile environments and contributed to sprint-based releases.

• Performed data validation using SQL to ensure data integrity across systems.

• Conducted basic performance testing using JMeter to analyze system behavior under load.

• Collaborated with developers to troubleshoot issues and improve application quality.

• Maintained test documentation including test cases, test results, and defect reports. Business Development Associate Aug 2019 – Feb 2020 BYJU'S, Bangalore

• Gained exposure to Salesforce CRM, UAT, functional and GUI testing workflows. EDUCATION

Bachelor of Engineering (B.E.)

Nagarjuna College of Engineering & Technology, Bangalore Jul 2014 – Oct 2018 CERTIFICATIONS

• Software Testing Course – QSpiders, Bangalore

• Selenium with Java – Advanced Framework, Udemy

LANGUAGES

Kannada, English, Telugu, Hindi

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