Executive Administrative Assistant & Customer Service

Patricia Pate

Executive Administrative Assistant, Manger, Supervisor and Customer Service

To secure a career in a company, where my educational and professional experience can be utilized effectively.

Patricia Pate

323 Sprague St., Daytona Beach, Fl 32117

Phone: 386-***-****

*******@*****.***

Abilities

I am a very caring, punctual and dependable individual who likes to get the job done quickly and correctly. I also love working as a team player, as well as a leader.

Willing to relocate: Anywhere

Authorized to work in the US for any employer Work Experience

Elementary School Teacher, 1st, 2nd and 3rd grades

Mt. Calvary Academy – Daytona Beach, FL 32117

July 2023 -Present

Creating lesson plans and teaching subjects such as reading, writing, math, science and social studies.

Observing students to evaluate their strengths and weakness and grades their assignments.

Work with students individually to help them overcome learning challenges and supervise students during activities.

Communicate with parents about their child’s progress and hold parent conferences.

Develop and enforce classroom rules and establish standards of student control.

Work with other teachers and administrators to follow school policies and foster a supportive learning community.

Prepare students for standardized testing.

Work with common technologies, such as video conferencing, smart devices and online materials.

Office clerk

Jesus Clinic, Daytona Beach Fl, 32114

May 2023 – Present

Performs clerical duties

Typing

Filing

Completes simple forms

Operates office machines such as copiers, scanners, computer and other standard office equipment.

Answer phones

Retrieves messages from answering machines and routes them to the appropriate persons

Schedules patient’s appointments

Customer service

Reports

Executive Administrative Assistant to the Executive Director of Human Resources

Bethune Cookman University - Daytona Beach, FL 32114

August 2021 to June 2023

• Provided strategic, confidential administrative support to the Executive Director and supporting the Office of Human Resources by performing varied and complex administrative and clerical duties.

• Served as the receptionist for the Office of Human Resources; represents the office in a positive and inviting manner, sits at the reception desk, welcomes guests and answers the phone.

• Actively engaged with the campus community as a representative of the Executive Director.

• Managed the flow of information and communications between the Executive Director, and internal and external stakeholders.

• Functioned as the eyes and ears of the Office of Human Resources and alerts the Office of impending problems.

• Coordinated maintenance of the Executive Director of Human Resources calendar, schedule meetings and appointments.

• Remained current concerning problems, situations and conditions of special interest to the Executive Director.

• Received, opens and reviews all incoming correspondence referred to or addressed to the Office of Human Resources, determines appropriate handling and forwards other correspondence to the appropriate office for handling.

• Composed, prepared and reviewed responses to correspondence and other inquiries as appropriate; rough drafts and printed or typewritten reports, final copies of announcements, etc.; initiates format and checks for accuracy of spelling, punctuation, grammar, etc.

• Conducted research and prepared reports for the Office of Human Resources; research records and obtains information for other offices and agencies as necessary to perform assigned duties as directed.

• Organized paperwork and virtual filing system for the Executive Director.

• Filed emailed correspondence in computer folders and forwards documents to the filing clerk for personnel folders.

• Set up and schedules video conferencing.

• Prepared requisitions.

Night Auditor/Night Manager

Max Beach Resort - Daytona Beach Shores, FL April 2022 to March 2023

Greeted customers, Accounting, take reservations, reconcile accounts, process invoices, prepare checks for disbursement, manage front desk, bookkeeping, supervise, security, data entry.

Night Auditor/Manager on Duty

EL CARIBE - Daytona Beach Shores, FL March 2019 to April 2022

Greeted customers, Accounting, take reservations, reconcile accounts, process invoices, prepare checks for disbursement, manage front desk, bookkeeping, supervise, security, data entry.

Agent, Sales Representatives, Services, All Other

American Support - Daytona Beach, FL May 2014 to September 2021

Answer phones

Assist Customers with orders

Assist customers with paying bills

Assist Customers in problem solving of their services Review accounts for accuracy

Make corrections to accounts

Audit accounts

Collect on Accounts

Assistant Store Manager

Rainbow Shops - Daytona Beach, FL August 2020 to August 2021

Supervised 5 employees, opened and closed the store, processed payroll, Accounting, shipping and receiving, ran register, trained new employees, conducted meeting, bookkeeping and scheduling

Department Manager/Customer Service Manager

Roses Discount Stores - Daytona Beach, FL November 2019 to August 2020

Assist customers, customer service, managed soft lines, Trained new and old employees, inventory control, cash handling and hire and fire, payroll and scheduling

Production Specialist II

Florida Production Engineering - Ormond Beach, FL January 2016 to November 2019

Painted and inspected hubcaps, inventory, clerical.

Barmaid

AMVET Post #100 - Daytona Beach, FL May 2015 to July 2019

Assist customers on their choice of beverage. Customer service, stocked bar, cash handling skills, audit cash at the end of each shit. Trained potential staff, liaison, verbal and written communication skills.

Supervisor/Manager/Driver

WIS International - Daytona Beach, FL December 2016 to February 2019

Train and support new and old employees, Transported employees to and from job sites, supervised the crew on job sites administrative duties to include but not limited to timesheets and payroll, exported information to corporate Interview for jobs.

Supervisor, First-Line Supervisors of Food Preparation and Serving Workers

Sodexo/Bethune Cookman

340 Mary Mcleod Bethune Blvd, Daytona Beach, FL, January 2013 to February 2014

Safety and Sanitation Coordinator. Scheduling

Training of present and new hires

Discipline

Attended workshops to better the workplace ordered uniforms

Consistently visit food station for compliance Budget

ordering of product

inventory

Operations Manager

Busy Bee Too Cafe - Daytona Beach, FL April 2012 to March 2013

Coordinates and supervise various departments

Review financial statements and data

Control Inventory

Plan effective strategies for the financial well being of the restaurant

Improve processes and policies in support of the restaurant

Formulate and implement departmental and organizational policies procedures Monitor adherence to rules, regulations and procedures.

Organize placement of staff Delegate tasks and accountabilities Establish work schedules

Supervise Staff

Monitor and evaluate staff

Coordinate and monitor the work in the restaurant involved in production, storage, pricing and delivery of the product.

Monitor performance and implement improvements

Ensure quality of the product

Manage maintenance of equipment

Provide technical support where needed

Manage customer support

Culinary Lab Assistant/ Hospitality Management Department

Bethune Cookman University

640 Dr. Mary McLeod Bethune Blvd., Daytona Beach, FL September 2011 to January 2013

Assist college student with activities in culinary lab. Counsel students

Sanitation

Customer Service

manage Kitchen area

assure students are following safe procedures in the kitchen.

Alley Coordinator/ Red lobster/Olive Garden (Synergy)

Waiters and Waitresses - Palm Coast, FL February 2011 to February 2012

Made sure food orders went out of kitchen timely, accurately with exceptional presentation and temperatures were correct. Customer service, Ticket check, held communication meetings.

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Cook, Chefs and Head Cooks

FLAGLER PINES - Bunnell, FL November 2007 to January 2011

Prepared breakfast and lunch for 112 residents and 30 employees. Recorded food temperatures, supervised Dietary Staff, inspected cooking area for cleanliness daily and used and trained staff on different kitchen equipment. Communication meetings with staff, residents and administrators. Worked closely with nursing staff to accommodate nutritional needs for residents. Consulted daily with maintenance for equipment issues, held mock inspections and hurricane preparedness meetings. Ordered and inventoried supplies and food for the facility.

Production Specialist

Assemblers and Fabricators - Ormond Beach, FL April 2007 to November 2007

Remove labels from sunglasses, put on a new label, fill orders for CVS stores, correct paper work for orders, teamwork and train new workers on how to fill orders, inventory, shipping and receiving, labeling and communications with tag office.

Lead Teacher

Education Administrators, Preschool and Childcare Center/Program - Holly Hill, FL August 2006 to February 2007

Responsible for administering test to preschoolers, implementing the curriculum-based program, evaluate

test results, conduct meetings with parents and administration, entered all information on computer, typing, customer service.

Education

Master’s - Organizational leadership/ presently enrolled

Bethune-Cookman University - Daytona Beach, FL

August 2024 to Present

Bachelor's degree in Recreation Administration

Cheyney University of Pennsylvania - Cheyney, PA

August 1989 to May 1992

Skills

• Hospitality Management • Culinary Experience

• Food Safety

• Catering

• Hotel experience

• Windows

• Cooking

• Banquet Experience

• Restaurant Management

• Kitchen Management Experience • Supervising Experience

• Kitchen Management Experience • Food Preparation

• Banquet Experience

• Cooking

• Restaurant Management • Kitchen Experience

• Technical Support

• Event Planning

• Night Audit

• Balance Sheet Reconciliation • Guest Services

• Accounting

• Budgeting

• Accounts Receivable

• Profit & Loss

• Account Reconciliation

• Phone etiquette

• Hotel management

• Personal assistant experience • Administrative experience

• Office management

• Office experience

• Organizational skills

• Calendar management • Computer literacy

• Typing

• Customer service

• Filing

• Data entry

• Clerical experience

• Front desk

• Multi-line phone systems • Time management

• Computer skills

Contact this candidate