Retail & Security Manager
Resume:
Tiquill Blanding
New York, NY • 917-***-**** • ️ *********@*****.*** Authorized to work in the U.S. for any employer Professional Summary
Reliable and professional individual with experience across education support, security, retail management, and customer service. Known for strong work ethic, punctuality, and the ability to adapt quickly in fast-paced environments. CPR and First Aid certified, safety-focused, and available to begin work immediately.
Relevant Experience
Manager Retail
Throttle – New York, NY
January 2022 – September 2025
Delivered exceptional, personalized customer service in a high-end streetwear boutique environment featuring brands such as Supreme, Chrome Hearts, Vlone, and Rick Owens Consistently exceeded individual and team sales targets by approximately 20% through strong product knowledge and client relationship building Led day-to-day store operations, including opening and closing procedures and staff support Assisted with visual merchandising to maintain a clean, organized, and welcoming retail environment
Supported sourcing and ordering of new products while managing existing product assortments Reviewed store buying trends to optimize apparel assortments and maximize sales performance Provided online and in-person personal shopping services and client styling Managed personal shopping budgets ranging from \$2,000–\$10,000 Sales Associate
ZARA – Manhattan, NY
January 2021 – December 2022
Provided high-quality customer service in a fast-paced retail environment Assisted customers with product selection and store navigation Performed inventory checks, restocking, and floor organization Maintained clean and organized sales areas to enhance customer experience
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Security Guard
SoBro – Bronx, NY
March 2020 – July 2021
Monitored and secured building entrances and exits to ensure safety of staff, residents, and visitors Conducted regular patrols and verified all doors and restricted areas were properly locked Monitored fire alarm systems and responded appropriately to alerts and safety concerns Logged daily activity reports using computer-based systems Maintained a calm, professional presence while interacting with the public Assisted with incident reporting and followed emergency procedures Sales Associate
Macy’s – New York, NY
September 2019 – March 2020
Assisted customers with purchases, fitting room support, returns, and merchandise recovery Handled cash, credit, and debit card transactions accurately and efficiently Supported customers with store credit card applications and account questions Maintained organized sales floors and provided friendly, solution-focused service Cashier Lead
Century 21 Department Stores – New York, NY
December 2018 – August 2019
Led front-end cashier operations and supported team members during high-volume periods Handled cash, credit, and debit transactions with accuracy and professionalism Assisted customers with pricing questions and product location throughout the store Ensured a positive customer experience by resolving concerns and maintaining service standards Teacher’s Assistant / Paraprofessional
I.S. 8 – Jamaica & Bronx, NY
June 2014 – December 2014
Assisted teachers in supporting students with classwork and daily routines Supervised students in classrooms, hallways, bathrooms, and during school trips Provided one-on-one and small-group support to students, including those with special needs Helped maintain a safe, structured, and positive learning environment Served as a positive role model and communicated effectively with staff and students Skills
Customer Service & Communication
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Supervision & Safety Awareness
Teamwork & Reliability
Computer & Data Entry Skills
Inventory & Stock Management
Conflict Resolution
Physical Stamina & Heavy Lifting
Attention to Detail
Working with Children & Special Needs Students
Security & Loss Prevention
Education
High School Diploma
QTC – New York, NY
Certifications & Licenses
Security Guard License (8-Hour & 16-Hour Certified) CPR & First Aid Certified
Guard Card
Valid Driver’s License
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