Supply Chain ERP QA & Logistics Leader

REGINALD J. GARLAND

Jacksonville, FL 561-***-**** *********@*****.***

SUPPLY CHAIN • LOGISTICS • ERP / DATA • QA / TESTING • PROCESS IMPROVEMENT

PROFESSIONAL SUMMARY

Supply chain, logistics, ERP, data, and QA professional with progressive experience in operations leadership, process optimization, software implementation, testing, Master Data Management, and analytics. Skilled in SAP, AWS, Oracle, Power BI, Tableau, SQL, WMS, data governance, Lean principles, and cross-functional project delivery. Documented 20%+ cost savings across organizations through process improvement, cost control, and vendor management.

CORE COMPETENCIES

• Supply Chain & Logistics Leadership Strategic Planning Operations Management

• ERP Implementation & Integration QA, Regression & System Testing Test Automation

• Master Data Management Data Modeling Data Governance Data Quality

• Lean Process Improvement KPI / Dashboard Development Power BI / Tableau / SQL

• Demand Planning Inventory / Procurement Cost Control Vendor Negotiations

• Cross-Functional Leadership Project Planning SOPs Continuous Improvement

PROFESSIONAL EXPERIENCE

SSD Testing Engineer PM Amazon (Contract) — Remote Sep 2025 – May 2026

• Designed and executed comprehensive test plans and automated testing frameworks for SSD operational systems.

• Led testing for new site launches and system upgrades; maintained defects, SOPs, project plans, timelines, and test results.

• Developed automated testing frameworks to improve scalability and testing efficiency; partnered with hardware engineers, data scientists, development teams, vendors, and operations teams on complex automation and deployment issues.

Senior Logistics Manager Camden County Board of Education — Kingsland, GA Jul 2023 – Sep 2025

• Led transportation operations and supervised drivers, dispatchers, and related personnel supporting safe student transportation.

• Led IT initiatives involving ERP software and hardware; collaborated with QA, developers, business analysts, Scrum Masters, project managers, and test managers.

• Planned transportation needs, field trips, and delivery schedules; investigated incidents and implemented prevention measures.

Transportation Operations Manager Golden State Foods (Contract) — Miami, FL Apr 2022 – May 2023

• Managed $6M in transportation assets with 99.5% delivery accuracy.

• Designed KPIs and dashboards and streamlined supply chain workflows with procurement and operations teams.

• Partnered with procurement, operations, and cross-functional teams to streamline supply-chain workflows and address customer-reported issues for QA and process improvement.

• Analyzed operational processes and technical requirements to align transportation execution with business and technology needs.

Supply Chain Analyst – Domestic & International Armstrong Flooring Inc. (Contract) — Lancaster, PA Apr 2021 – Feb 2022

• Managed domestic and international shipments, achieving 10% cycle-time improvement.

• Built Power BI dashboards, documented requirements/processes, and supported supplier negotiations and accountability.

• Analyzed and documented functional requirements, policies, and processes; supported supplier accountability and contract-related initiatives.

Operations Supervisor – CPG Vertical Ryder Logistics – Kellogg Account (Contract) — College Park, GA Mar 2020 – Apr 2021

• Led 40+ associates, achieving 90% on-time loading and reducing warehouse damage to 0.04%.

• Managed budgets and productivity targets, improving labor efficiency 15%; partnered with IT on reporting enhancements.

• Collaborated with IT teams on system enhancements that improved reporting accuracy and operational visibility.

PROFESSIONAL EXPERIENCE — CONTINUED

Logistics Analyst & Distribution Manager Coca-Cola Refreshments — Atlanta, GA Jan 2008 – Oct 2017

• Served as functional expert for inbound/outbound processes and SAP transactions; identified supply chain system improvement opportunities.

• Led ERP software and hardware initiatives and collaborated with QA, developers, business analysts, Scrum Masters, project managers, and test managers.

TECHNOLOGY & FUNCTIONAL EXPERTISE

• ERP / Enterprise: SAP, Oracle, JDE EnterpriseOne, WMS, AS/400

• Analytics: Power BI, Tableau, SQL, Crystal Reports, Data Visualization

• Data: Master Data Management, Data Modeling, Metadata Management, Data Governance, Data Quality, Relational Databases

• Cloud / AI: AWS, Large Language Models, Prompt Engineering

• Productivity: Microsoft Office Suite, Microsoft Teams

EDUCATION

• Master of Business Administration (MBA), Technology Management — American InterContinental University, Dunwoody, GA

• Bachelor of Business Administration (BBA), Logistics / Intermodal Transportation — Georgia Southern University, Statesboro, GA

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

• Lean Six Sigma — Management & Strategy Institute

• Harvard Business Mentor — Customer Focus, Operational Excellence, Developing Employees

• CISSP / Cyber Security — Associate Level, Hillsborough Community College

• Strategic Thinking & Change Management — Management & Strategy Institute

CAREER HIGHLIGHTS

• 20%+ cost savings; 15% labor-efficiency improvement; 10% cycle-time improvement; 99.5% delivery accuracy; 90% on-time loading.

• Broad experience spanning supply chain, logistics, ERP implementation, QA/testing, analytics, Master Data Management, data governance, and continuous improvement.

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