Customer Service & Retail Operations Professional
Resume:
Farzana Khurshid
*******.************@*****.***
Houston, Texas
Career Objective
I am currently looking for an opportunity where I can use my customer service and retail experience while continuing to develop my skills. I am eager to join an organization that values teamwork, provides opportunities for growth, and offers a long-term career path. Professional Summary
Reliable and hardworking professional with over 4 years of experience in retail and customer service. A strong team player and effective communicator who enjoys helping customers and working in fast-paced environments. Looking for an opportunity to grow my career, learn new skills, and contribute to an organization where I can build a long-term future.
Core Skills
• Customer Service
• Communication Skills
• Teamwork
• Retail Operations
• Garment Price Tagging
• Store Organization
• Warehouse Organization
• Lost & Found Services
• Ticket Assistance
• Problem Solving
• Time Management
• Attention to Detail
Professional Experience
Retail Associate
Retail Shop – Doha, Qatar
2021 – 2024
• Provided friendly and professional customer service.
• Assisted customers with questions and shopping needs.
• Attached and updated price tags on garments.
• Organized merchandise on the sales floor to maintain an attractive store.
• Assisted with organizing inventory in the warehouse.
• Helped keep the retail store clean, organized, and well-stocked.
• Worked as part of a team to achieve daily store goals.
• Assisted with Lost & Found services by receiving, recording, storing, and returning customers' personal belongings.
Customer Ticketing Officer
Asia Cup – Qatar
January 2019
• Assisted customers with ticket-related questions and concerns.
• Helped with seat allocation and seating guidance.
• Resolved ticket issues quickly and professionally.
• Provided excellent customer service in a fast-paced event environment.
• Worked closely with team members to ensure smooth customer experience. Strengths
• Reliable and dependable
• Strong team player
• Good communication skills
• Positive attitude
• Quick learner
• Customer-focused
• Willing to learn and grow
Contact this candidate