IT Support and Customer Service Professional
Resume:
Jadan
Nicholson
General Resume
Jadan Nicholson
Edinburg, TX 78542
*************@*****.***
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Skills
Skills:
●Microsoft Word
●Quick Learner
●Microsoft Excel
●Good communication skills
●Microsoft Powerpoint
●Customer Service
●Leadership
●Problem Solving
●Teamwork
●Adaptability
Hardware Install:
●Network cards
●Routers
●Switches
●Printers
●Hard drives
●Floppy drives
Operating Systems:
●Windows 7
●Windows 8
●Windows 10
●Linux
Technical:
●Troubleshooting
●Connecting computers to routers/switches
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Experience
Tropical Smoothie Cafe/ Crew Member
March 2024-August 2024. Edinburg, TX
●Worked in multiple different workstations, including food, smoothies, cashier and drive-thru.
●Worked with technology including headsets and digital screens used for taking orders.
●Learned how to be fast and efficient with following orders and fulfilling instructions.
Arkansas State Fairgrounds /Maintenance Crew
September 2023- December 2023, Little Rock, AR
●Worked as part of a team to setup for events, which included: cleaning, breaking down pieces, taking out trash, and setting up chair/other equipment
●Fixed areas around the park that were broken and/or messy like fences, tables and chairs. Along with the parking areas and the dirt/grassy areas for events.
●Worked as security/janitor for events patrolling the area to make sure not only was it safe for all involved but that it was also clean so no accidents happened
GoodTimes Smoke Shop / Cashier
February 2024-June 5th 2024, Edinburg, TX
●Would take inventory of products and restock the shelves whenever the establishment received orders
●Worked independently learning how to manage the store by myself which included cleaning and helping all customers
●Was in charge of not only opening the shop but also closing it making sure that the area was secure to prevent break-ins
●Learned how to make sales and would talk to customers to make sure they were provided with the best product for their particular needs.
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Education
Southern Career Institute/ Computer Support Specialist
February 2024-September 2024. Pharr, TX
GPA: 4.0
Coursework includes: Windows Desktop Operating Systems, Enterprise Desktop Support, Command Line Interface, Operating systems, Introduction to Database, Computer Hardware, Help Desk Support, Windows Server, Productivity Software, and Information System Configuration.
South Texas College / Drama
January 2022-December 2022, Mcallen, TX
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Awards
●Academic Excellence Award in English. Math and History(2017-2018)
●Bookworm(2015)
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