Behavioral Health Case Management Outreach

R. D. Morales

Ashland, CA 510-***-**** ************@*****.***

Profile

Compassionate nonprofit leader and client advocate, with a depth of experience and a track record of success working in the community and serving those in need

Dedicated, hardworking individual who is passionate about making a difference. Experienced working with many different client populations, and with issues such as low income, poverty, housing, homelessness, health & wellness, and drug/alcohol abuse

Successfully recruited, trained and retain volunteers to work in a variety of roles to distribute food, advocate for housing, present at city and county meetings.

Able to combine paid staff and volunteers to successfully perform tasks in an efficient and timely manner.

Professional Experience

In Home Support Services IHSS

Caregiver May2025 –Present

Worked as a part time IHSS caregiver (96 hours per month). Provided support with driving consumer to medical appointment, surgery, getting in and out of vehicles, up and down stairs. Ensured person took medication as prescribed by doctor.

Community Resources for Independent Living

Transitions Coordinator June 2023 – May2026

Connected senior citizens and people with disabilities to services needed for them to live independently. 2-5 people per week.

Supported people as they worked as independently as they could while gaining support to face their challenges.

Coordinated caregiver services for people who needed part time to full time caregivers. 1-3 people per week.

Facilitated an elder support group on a weekly basis. 2-5 people participated weekly.

Staffed information tables community resource fairs. 1-2 outreach per month.

Berman Chiropractic, Hayward, Ca

Office Support Clerk, February 2022 – June 2023

Answer phones

Book appointments for chiropractic services and Department of Transportation (DOT) exams 10-30 appointments per day.

Entered DOT information onto appropriate form, onto billing program.

Update patient info for chiropractic services

Collect money for both types of services

South Hayward Parish/First Presbyterian Church – Hayward, CA

Director of Emergency Food Pantry, 2010 – March 2022

Supervised daily operations, staff and volunteers for the Emergency Food Pantry. Pre-COVID staff & volunteer numbers 12, during COVID 30-40 people.

Responsible to schedule pickup of food donations, order food for distribution, and supervise the distribution of food to clients

Interview and train volunteers, and maintain inventory of all donated and purchased food

Establish and maintain relationships with donors, community organizations and city and county representatives

During COVID 200-275 households received food a day, 4 days a week. Approximately 60-75 pounds per household.

American Lung Association in California – Oakland, CA

Bay Area Smoke Free Housing Program

Program Manager, 2007 – 2010

Managed a nine-county program working with affordable housing advocates, faith community leaders and local governments to successfully convert multi-unit housing to smoke-free housing

Cultivated mutually beneficial relationships with faith-based organizations

Successfully networked and collaborated with local and regional politicians, property owners, tenants, health advocates and other non-profit organizations

Interfaith Prevention Program, Inc – Hayward, CA

Executive Director, 1989 - 2009

Working with the faith community towards the prevention of substance abuse problems

Successfully secured funding from county, federal and private foundations for a 20-year period

Responsible to encourage and support the faith community and also facilitate partnerships with non-faith-based organizations

Collaborated with faith community leaders, local politicians, business community, health advocates, as well as various ethnic communities and non-traditional groups such as biker clubs and former gang members

Community Recovery Services – Berkeley, CA

Part time Project Assistant, – 1991 – 2003

Engaged Latino community in alcohol policy work, in a manner that was relevant to that community. Assisted in creation of local alcohol policy organizations that continue to operate today

Devoted 11 years of working on several Latino boards in securing funding for 3 symposiums, 1 conference and 4 regional trainings on alcohol related issues in the Latino community

Participated in 11 Center for Substance Abuse Prevention (federal program) on learning strategies to engage various segments of the community to address and reduce the effects of alcohol, tobacco and drug.

Education

CALIFORNIA STATE UNIVERSITY HAYWARD Hayward, CA

Bachelor’s Degree, Political Science

ST. JOSEPH’S / ST. PATRICK’S COLLEGE Mt. View, CA

Courses in sociology, theology, and philosophy

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