Dianne Carpenter
***** *. **** ******** **., #***7, Peoria, AZ 85382 480-***-**** ********@*******.*** https://www.linkedin.com/in/azwebgal
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Professional Summary
Seasoned business professional with six plus years of HR experience. I am interested in HR coordinator/admin roles.
Skills Tools
Self motivated, multitasking, critical thinking,
planning and organizing, excellent verbal and
written communication, drug screens,
background checks, e-verify, onboarding,
offboarding, exit interviews, performance
management, employee relations, HRIS,
payroll processing, job description creation,
OSHA log management, conflict management,
decision making and problem solving,
coaching, influencing and leading, team
building, delegation, negotiation, project
management, data entry (alpha numeric and
10-key), and the software development life
cycle (SDLC).
.
Ascentis, DocuSign, E-verify, SHRM, Sage 300 CRE,
DocuSign, Textura, Procore, GCPay, Building
Connected, TradeTap, WebEx, MS Office 365
(primarily Excel and Word), Slack team chat, Zoom, RightAnswers knowledge management, Visio,
Confluence (Jira), SharePoint (2007 & 2010),
SharePoint Designer, CSS, HTML, Photoshop,
VersionOne, GreenHopper, Morae Usability Suite
(recorder, manager, observer)
Professional Experience
Crescent Crown Distributing via Apple One • Surprise, AZ December 2025 – February 2026 A/R Cashier
Checks and money orders were received by drivers provided via routes delivery. DSRs were recorded
(PDF) and filed daily. Daily spreadsheets generated for driver DSRs. Assist with the electronic deposit money to PNC bank. Assisted with mismatched invoices and provision of information that helped with any pricing needed as well as any specific company information delivered incorrectly. Arnett Plumbing • Mesa, AZ June 2025 – October 2025 Estimating Admin
Managed incoming invitations to bid (ITBs). Downloaded plans and reviewed for plumbing fixtures and specifications. Obtained supplier quotes. Prepared and submitted bid packages. Assisted in the maintenance of the Pending Bids list (excel). Bass Cabinet Manufacturing • Mesa, AZ September 2018 – December 2024 HR Generalist / Coordinator - September 2018 – December 2024 Assist in all aspects of employee recruiting/onboarding/support/relations, records management, benefits, processing payroll, PPE distribution, etc.
Onboard new employees to include assembling paperwork, data entry, file creation, conducting e- verify checks, everify, managing drug screens, direct deposit/paycard enrollment, office tour, etc.
Assist in employee recruitment.
Process employee changes such as terminations, warnings, personal information, benefits information, background checks, drug screens.
Maintain records for e-verify, OSHA/workplace incidents, employee files, benefits, etc.
Assist with payroll processing and support.
Assist with the implementation and support of the following HR/IT projects: NovaMobile/Labor Metrix integration, rapid! PayCard Visa and Employee Self Services portal. Dianne Carpenter
20702 N. Lake Pleasant Rd., #1137, Peoria, AZ 85382 480-***-**** ********@*******.*** https://www.linkedin.com/in/azwebgal
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Professional Experience
Project Manager / Contract Admin / AR - March 2021 – December 2024
Project Manager: Managed 1) implementation of Sage 300 CRE accounting software, an upgrade over Mas 90; 2) office space tenant improvement project; and 3) implementation of ProjectPAK estimating software. Security administrator for Sage and ProjectPAK.
Contract Administrator: Builder prequalification; review/authorize all new subcontracts and prepare/document change orders, generate SOVs; system set up for all new contracts. Accounts Receivable: Manage the AR function within the company to include contracts, AIA billing and billing via Textura and GC Pay, collections, reporting. Maintain pro forma for management team. Apollo Group, Inc. • Phoenix, AZ October 1990 – November 2012 IT Operations Manager / Manager, IT Web Development - August 2011 - November 2012 Oversaw the operations of three development teams – financial, HR, and portal – to include audits and compliance, goals development and tracking, recruitment, training and skills assessments, currency of and communication about departmental policies and processes to the teams. HR-related tasks included:
Documented and revised organizational processes and policies.
Participated in the development and tracking of departmental goals across the FY.
Organized recruitment and placement of required staff and related tracking.
Coordinated skills gap assessments across teams specifically as related to emerging skill sets in each and assisted in development of a training plan. Manager, IT Web Development - June 2001 - August 2011 Managed a team of designers, user experience professionals, software developers, trainers, system analysts and content administrators who planned, designed, built, tested, maintained, and provided technical support for various company websites and the intranet/portal. Implemented an enterprise-class intranet portal, replacing three older platforms. HR-related tasks included:
Hired, trained, coached, conducted performance evaluations, set employee goals and objectives, and directed the workflow for department staff.
Created departmental goals and objectives in conjunction with organizational roadmaps.
Planned, implemented and monitored policies/procedures/systems to maximize operating efficiency.
Encouraged the development of asynchronous online training modules by my team to be used by other content administrators or product users.
Lead Web Content Administrator - 1999 – June 2001
Supervision of all activities and resources related to design and web content administration within the Web Services group, in addition to serving as a resource for content administration duties/needs. Utilized my role to define and implement service level and business request standards. HR-related tasks included:
Supervised a small team of web content administrators and designers to carry out the function of content administration.
Created and implemented standardized testing for all web content administrator candidates to test for things such as, but not be limited to, attention to detail, ability to spell and use proper grammar/punctuation, appropriate trademark use, etc.
Devised a standardized questionnaire to be used to interview future web content administrator candidates.
Dianne Carpenter
20702 N. Lake Pleasant Rd., #1137, Peoria, AZ 85382 480-***-**** ********@*******.*** https://www.linkedin.com/in/azwebgal
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Professional Experience, cont’d
Created a formal intake process and documentation to capture business requests and their requirements.
Produced orientation, training and reference material for all employees under my direction.
Instituted 360 reviews.
Conducted employee performance evaluations, and set/monitored employee goals and objectives.
Web Content Administrator - February 1997 - 1999
Provided oversight, design, administration, and support of several externally facing company websites including Apollo Group, University of Phoenix, Institute for Professional Development, and Western International University. Implemented the company’s flagship intranet, Iweb. Created and implemented the first student/faculty portal for University of Phoenix, Ecampus. Education
ITIL Foundations v3 Certification
AmerIT Learning, contracted by Apollo IT
Master's in Business Administration
University of Phoenix
Bachelor's in Business Administration and Management University of Phoenix
Professional References
Available upon request.
Dianne Carpenter
20702 N. Lake Pleasant Rd., #1137, Peoria, AZ 85382 480-***-**** ********@*******.*** https://www.linkedin.com/in/azwebgal
Page 4 of 4 Last 4/7/2026
References
Julie Hamlin
CEO
Bass Cabinet Manufacturing
Brittney Killen
HR Director
Bass Cabinet Manufacturing
Betty Diller
Controller
Bass Cabinet Manufacturing
Laura Edgar
Senior Product Designer
Bamboo HR
Shannon T. Wilson
VP-Information Technology
University of Phoenix
Grant Gasson
VP-Information Technology
Café Valley