Senior QA Engineer (Sitecore & AEM)

Shabeen Akhtar

Senior QA Engineer

****************@*****.*** +918********* India linkedin.com/in/shabeenakhtar PROFILE

ISTQB certified Senior Quality Assurance Engineer with over 5 years of experience in comprehensive software testing across fast-paced Agile environments in E-commerce, Healthcare, Automotive, and EdTech domains. Expert in validating enterprise Content Management Systems (CMS) including Sitecore and Adobe Experience Manager (AEM). Proven track record in functional, UI/UX, and accessibility testing, ensuring high-quality production releases under tight timelines.

PROFESSIONAL EXPERIENCE

Senior QA Engineer, PTC 01/2026 – Present Remote, India

•Project: PTC Corporate Website & E-Commerce Store for software solutions.

•Tested and validated Sitecore Workbox workflows, ensuring content transitioned correctly through Draft, Review, Approved, and Published states before release.

•Verified 301 (permanent) and 302 (temporary) redirects using Redirect Manager, ensuring retired, renamed, and migrated pages redirected users to the appropriate destinations without broken links.

•Tested page retirement processes, ensuring retired pages were removed from navigation menus and search results, and that appropriate redirects were configured according to business requirements.

•Validated Sitecore Versioning functionality, ensuring content revisions were accurately maintained, reviewed, and published as intended.

•Utilized the Smart Duplicate feature to create test pages and validate duplicated page structures, components, and content consistency.

•Generated translation requests through Smartling and validated language-specific content versions in Sitecore, ensuring translated pages displayed correctly, maintained content accuracy, and preserved page layouts across supported languages.

•Tested Sitecore Forms, including field validations, form submissions, confirmation messages, and successful submission of form data to Eloqua for marketing and lead management activities.

•Led client communications, managed day-to-day documentation of testing workflows and new processes, prepared test reports, and delivered Knowledge Transfer (KT) sessions for onboarding team members.

•Identified out-of-scope defects and system improvements by leveraging exploratory testing techniques while performing structured test execution cycles.

Senior QA, Altudo (Srijan Spectrum) 11/2024 – 12/2025 Remote, India Project: Steris AST (Rebuilding WordPress website into Sitecore CMS for medical/pharmaceutical platforms).

•Created and executed 400+ test cases manually on Zephyr, identifying critical bugs and ensuring thorough defect tracking with well-structured test reports on Jira.

•Conducted accessibility testing using Axe Dev tool ensuring compliance with industry standards.

•Validated UI/UX visual layout consistency using Measuremate (height/width accuracy) and CSS Viewer (font families).

•Led the QA team by delegating tasks, mentoring new testers, and refining Agile processes, including improved story estimation and defect life cycle management.

•Engaged in client discussions to gather UI feedback and suggested Figma-based UI refinements for a consistent and user-friendly interface.

•Utilized ChatGPT AI for test case generation, significantly reducing the time needed for documentation and increasing overall testing efficiency.

•Worked as a content editor in Sitecore, ensuring seamless digital experiences and maintaining high content quality.

•Used Screaming Frog to run crawl analyses, validating technical SEO implementations such as meta tags, hreflang, canonical URLs, and duplicate indexing.

QA Engineer, TA Digital 01/2022 – 10/2023 Hyderabad, India Projects: American Cancer Society (AEM Web Redesign Project); AARP (AEM based non-profit advocacy group website); SK Managed Services (Drupal-based appointment scheduler).

•Tested web-based and mobile applications, consistently ensuring successful production releases under strict deadlines, acting as the sole QA engineer on multiple high-value projects.

•Managed end-to-end QA processes, covering requirement analysis, test case design, cross-browser/multi- device execution via physical devices and BrowserStack, and defect triage.

•Authored, edited, and tested core digital components directly inside Adobe Experience Manager (AEM) and Drupal CMS platforms.

Assistant Professor (Software Testing),

AKTU (United College of Engineering, SRMS CET&R, KCNIT) 02/2020 – 11/2021 UP, India

•Designed and delivered academic curricula focused on the fundamentals of manual testing methodologies, STLC phases, bug tracking, and test case design.

•Performed hands-on functional and UI testing of college ERP portals and institutional websites to validate student registration and data tracking modules.

CERTIFICATES

ISTQB Certified Tester Foundation Level (CTFL)

Sitecore Web Experience Management Collection, Sitecore Learning SKILLS

Testing Methodologies:

Functional Testing, UI/UX Testing, Regression Testing, Exploratory Testing, Accessibility Testing (WCAG), Technical SEO Testing, UAT (Alpha/Beta Testing), Smoke/Sanity Testing, System Integration Testing (SIT), SDLC, STLC, Agile Scrum, Waterfall, Defect Life Cycle.

CMS Platforms:

Sitecore (Smartling, Redirect Manager, Workbox), Adobe Experience Manager (AEM), Drupal, Eloqua. Defect & Test Management:

Jira, Azure DevOps, Zephyr, Confluence.

Tools:

BrowserStack, Figma, Axe Dev, Screaming Frog, CSS Viewer, Measuremate, LambdaTest. EDUCATION

Master of Technology (M. Tech.) in Computer Science and Engineering, Integral University

2017 – 2019 Lucknow, India

Bachelor of Technology (B. Tech.) in Computer Science and Engineering, Integral University

2013 – 2017 Lucknow, India

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