Detail-Oriented Data Entry Clerk
Resume:
Brytnea Jones
DATA ENTRY CLERK
Garland, *****
*************@*****.***
Skills
Appointment Scheduling
Inbound & Outbound
Calls
Email, Chat & SMS
Support
Account Management
Technical Support
Data Entry &
Recordkeeping
POS & Cash Handling
Microsoft Office &
Google Workspace
Zendesk
Customer Service &
Support
Problem Solving
Time Management
Attention to Detail
Following Instructions
Quiet Workspace
Confidentiality
Adaptability
Positive Attitude
Work Ethic
Willingness to Learn
Typing
AI Tools
Summary
Dependable and detail-oriented professional with extensive experience in customer service, data entry, and administrative support. Proven ability to manage high-volume communications, maintain accurate records, and resolve inquiries efficiently. Adept at following instructions, ensuring data integrity, and utilizing technology for effective task completion. Eager to leverage strong work ethic and adaptability to contribute to [South Australian Young Entrepreneurs Scheme] as a remote Data Entry Clerk, ensuring accurate and timely data management in a fully remote capacity. Work Experience
Fine Dining Catering Server, Serve & Savor, McKinney, TX 09/2026 – PRESENT
Provide fine-dining food and beverage service for weddings, corporate events, and upscale private functions.
Deliver exceptional guest service while maintaining professional hospitality and service standards.
Perform plated, buffet, cocktail, and banquet service in high-volume event environments.
Complete event setup, table settings, clearing, resetting, and breakdown efficiently.
Collaborate with culinary, banquet, and event teams to ensure smooth service execution.
Maintain food safety, sanitation, cleanliness, and presentation standards. Warehouse Returns Associate, HOPE Staffing - ONUS assignment, Plano, TX
09/2026 – 10/2026
Verified returned items against return authorizations to ensure accurate processing.
Securely repacked returned merchandise for subsequent shipment. Affixed new shipping labels and validated label details prior to dispatching packages.
New Services Scheduler, Moxie Pest Control, Irving 07/2024 – 09/2026
Orchestrated high-volume inbound and outbound customer communications to schedule new services and address client needs. Delivered professional customer service by resolving inquiries, mitigating issues, and ensuring a positive customer experience. Maintained meticulous records of customer information and appointment details.
Responded to customer inquiries via phone and email, consistently meeting response-time targets.
Leveraged product and service knowledge to provide precise information and guide customers in scheduling decisions. Server / Waiter, Cheddar’s Scratch Kitchen, Lancaster 04/2024 – 08/2024
Provided attentive customer service within a dynamic restaurant setting. Accurately recorded orders, managed multiple tables concurrently, and fulfilled customer requests.
Processed payments efficiently while ensuring a positive guest experience.
Seasonal Customer Service Representative,
Willis Towers Watson via Benefits, Richardson
08/2023 – 01/2024
Assisted retirees with inquiries concerning health reimbursement accounts and benefit-related matters.
Furnished details regarding funding and reimbursement processes for eligible medical expenses.
Guided customers through website navigation and addressed basic technical difficulties.
Maintained accuracy and professionalism when handling sensitive customer data.
Crew Member, Freebirds World Burrito, Addison
01/2023 – 06/2023
Prepared customer orders with accuracy and delivered friendly, efficient service.
Operated the cash register, ensuring precise transaction handling. Maintained restaurant cleanliness and contributed to daily operational tasks.
Promoted limited-time offers and assisted patrons with menu selections. Email Customer Service Representative, Chewy, Richardson 07/2021 – 05/2023
Provided comprehensive customer support via email, inbound, and outbound calls.
Assisted customers with order inquiries, account details, refunds, and exchanges.
Processed customer transactions and meticulously maintained accurate account information.
Documented customer feedback and resolved issues with efficiency. Delivered professional and empathetic service while managing diverse customer needs.
Credit Card Processor, Genpact, Richardson
12/2020 – 05/2021
Supported Goldman Sachs customers with Apple Card applications and account-related inquiries.
Disseminated accurate information concerning credit card services and account management.
Handled customer information and processed applications in compliance with company protocols.
Customer Service Representative / Call Center,
CornerStone Staffing, Addison
01/2020 – 12/2020
Provided customer support for AT&T services through telephone communication.
Assisted customers with inquiries regarding services and general account information.
Maintained a professional demeanor and positive attitude while resolving customer concerns.
Account Service Representative, RGS Financial, Richardson 03/2019 – 12/2019
Managed inbound and outbound calls concerning delinquent loan accounts.
Processed payments and updated customer payment methods. Securely managed customer credit and debit card information. Provided account details and collaborated with customers to resolve payment-related issues.
Education
Garland High School, High School Diploma, Garland
08/2011 – 06/2015
Certificates
Food Handler Certification
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