Administrative Assistant & Receptionist

JAMIE HOFHINE

Elko, NV • 775-***-**** • **************@*****.***

PROFESSIONAL SUMMARY

Organized and detail-oriented administrative professional with experience supporting office operations, managing communications, and maintaining financial records. Proven ability to streamline workflows, handle high-volume tasks, and provide excellent internal and external customer support. Demonstrated ability to multitask, solve problems, and work independently in fast-paced environments.

CORE SKILLS

Office Administration, Scheduling & Operations Support

Accounts Payable/Receivable & Financial Record Management

Customer & Client Relations

Data Entry & Microsoft Office

PROFESSIONAL EXPERIENCE

Receptionist

Grease Monkey – Elko, NV May 2025 – Mar 2026

Managed front office operations, serving as the first point of contact for customers and service inquiries

Coordinated scheduling and maintained accurate daily calendars to support workflow efficiency

Entered and maintained customer records with a high level of accuracy

Processed payments and assisted with tracking and resolving past-due accounts

Administrative Assistant

Tax Express – Nampa, ID Sept 2019 – Mar 2023

Managed multi-line phone system, directed calls, and handled front-office communications

Maintained and updated financial records, supporting accounts payable/receivable processes

Prepared financial summaries and reports while managing email correspondence to support daily operations

Receptionist

Auto Pro – Elko, NV Feb 2018 – Aug 2019

Supported daily office functions including customer service, billing support, and recordkeeping

Managed accounts payable/receivable and assisted with financial tracking

Coordinated parts ordering, shipping, and inventory management

Verified warranty documentation and maintained accurate service records

Retail Sales Associate

Les Schwab – Elko, NV Oct 2017 – Feb 2019

Handled administrative aspects of sales including invoices, work orders, and customer records

Scheduled appointments and ensured accurate service documentation

Assisted with inventory tracking and maintained organized sales floor operation

EDUCATION

High School Diploma - White Pine High School, Ely Nevada

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