Library Assistant Candidate with 12+ Years Experience

JUSTIN YANG

Etobicoke, ON 647-***-**** ******.****.******@*****.***

LIBRARY ASSISTANT PUBLIC SERVICE & INFORMATION SUPPORT

PROFESSIONAL SUMMARY

Detail-oriented professional with over 12 years of experience in accurate recordkeeping, information review, confidential data handling and resolving operational inquiries. Seeking to bring strong organization, computer proficiency and dependable service to the City of Mississauga Library.

CORE SKILLS

Records accuracy and document organization Information review and data entry Customer and stakeholder inquiries Confidential information handling Microsoft Excel and computer systems Research, reporting and attention to detail

PROFESSIONAL EXPERIENCE

Market Data Compliance Analyst RBC 2024–2026

Reviewed complex written agreements, maintained accurate service records and prepared scheduled reports.

Investigated questions about data usage and documented findings to support compliance reviews.

Prepared supporting records for audits and ensured information was complete and traceable.

Worked with detailed policies and varying requirements while maintaining organized documentation.

A+ UMA Portfolio Analyst RBC Wealth Management May 2014–2024

Maintained accurate, traceable records while investigating and correcting time-sensitive investment account issues.

Handled detailed account changes and coordinated inquiries requiring accuracy and clear communication.

Supported daily operational processing across multiple account activities and internal systems.

Data Analyst RBC Wealth Management September 2013–April 2014

Validated and entered approximately 80–100 Investment Policy Statements daily into the MACS system.

Used Excel formulas to extract, review and validate information.

EDUCATION & TRAINING

University of Toronto Mississauga Honours BA, Communications, Culture & Information Technology (CCIT); Minor in Professional Writing 2011

Sheridan College Digital Communications Certificate (Digital Media) 2011

Canadian Securities Course (CSC) Completed 2015

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