Experienced 911 Telecommunicator Candidate

LATOYA MCBRYDE

Lumberton, NC • 910-***-**** • *********@*****.***

PROFESSIONAL SUMMARY

Reliable and adaptable professional with more than 10 years of experience in fast-paced work environments, including production operations, delivery services, and customer-facing work. Experienced in multitasking, accurate documentation, communication, employee training, operating equipment, following detailed procedures, and maintaining composure under pressure. Cross-trained across multiple production operations and trusted with additional responsibilities including employee training, workflow support, and team coordination. Seeking to bring strong communication, attention to detail, and ability to work effectively under pressure to the 911 Telecommunicator I position with Robeson County.

CORE SKILLS

• Multitasking & Prioritization • Verbal Communication • Accurate Documentation

• Computer & Data Entry • Customer/Public Contact • Problem Solving

• Employee Training • Team Coordination • Working Under Pressure

• Attention to Detail • Time Management • Fast-Paced Environments PROFESSIONAL EXPERIENCE

Smithfield Foods — Production/Operations Tar Heel, NC 2015–2021; 2022–Present

• Work effectively in a high-volume, fast-paced environment where accuracy, safety, and communication are essential.

• Cross-trained in multiple production areas and adapt quickly to changing assignments and operational needs.

• Complete required paperwork and documentation accurately according to established procedures.

• Train new employees on job responsibilities, procedures, safety practices, and workplace expectations.

• Serve as a floater, assisting multiple areas and helping maintain workflow when staffing needs change.

• Provide team leadership and assist with coordinating operations when supervisors are unavailable.

• Communicate important information, production concerns, and workflow issues to supervisors and coworkers.

• Perform Final Rail responsibilities while maintaining quality and safety standards.

• Use workplace equipment and computer-based systems to complete assigned responsibilities.

• Manage multiple tasks while maintaining accuracy and meeting production deadlines. FedEx — Delivery Driver Hope Mills, NC 2021

• Delivered packages safely and efficiently while managing multiple stops and changing priorities.

• Communicated professionally with customers and responded appropriately to delivery-related questions and concerns.

• Used navigation and delivery technology to manage routes and complete assignments.

• Maintained accurate delivery records and followed established procedures.

• Worked independently while managing time-sensitive responsibilities.

• Maintained professionalism and composure when dealing with unexpected situations or difficult circumstances. Miyabi Jr. — Part-Time Employee Lumberton, NC 2018

• Provided customer service in a busy restaurant environment.

• Communicated with customers and coworkers in a fast-paced setting.

• Managed multiple responsibilities while maintaining accuracy and service standards.

• Followed food safety, sanitation, and workplace procedures.

• Worked effectively as part of a team during high-volume periods. EDUCATION

Saint Pauls High School — Saint Pauls, NC 2009–2013 ADDITIONAL QUALIFICATIONS

• 10+ years of combined work experience.

• Experienced working in high-pressure, fast-paced environments.

• Experienced training and assisting coworkers and supporting team workflow.

• Strong attention to detail, accurate documentation, and professional communication.

• Comfortable learning new technology, procedures, and equipment.

• Willing to complete required 911 telecommunicator training and certifications.

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