Experienced Certified Medical Assistant and Phlebotomist
Resume:
Summary
Diligent Certified Medical Assistant (CMA) with 15+ years of experience in diverse healthcare settings, specializing in patient care, phlebotomy, and clinical research. Proven track record in managing high-volume blood draws and administering injections, with expertise in EHR systems and HIPAA compliance. Demonstrated leadership as a lead medical assistant, enhancing patient care quality and operational efficiency. Committed to delivering compassionate healthcare and maintaining high standards in clinical environments. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work experience
Phlebotomist Technician
Quest Diagnostics • Beverly Hills, CA
March 2026 to Present
Performed venipuncture and capillary blood collection on patients of all ages, including pediatric, adult, and geriatric populations.
Verified patient identity and ensured accurate specimen labeling in accordance with Quest Diagnostics and CLSI guidelines.
Collected, processed, centrifuged, aliquoted, and prepared specimens for transport while maintaining specimen integrity. Demonstrated expertise in difficult blood draws using appropriate collection techniques and patient-centered care. Maintained strict adherence to infection control, OSHA, HIPAA, and safety protocols. Accurately entered patient demographics, test orders, and specimen information into the laboratory information system. Performed specimen handling, packaging, and shipping in compliance with laboratory and regulatory requirements. Monitored and maintained inventory of phlebotomy supplies and ensured equipment was clean, calibrated, and functioning properly.
Provided compassionate patient care by explaining procedures, reducing anxiety, and responding professionally to patient concerns.
Collaborated with laboratory personnel, physicians, and healthcare staff to ensure timely and accurate specimen collection.
Followed quality assurance procedures to minimize specimen rejection and maintain laboratory standards. Assisted with urine drug screen collections, specimen processing, and chain-of-custody documentation when required. Maintained accurate documentation and ensured compliance with all Quest Diagnostics policies and regulatory Medical Assistant/ CPT1
KECK USC AMBULATORY SERVICES • Los Angeles, CA
March 2024 to February 2026
Back office duties- Internal and Family Practice, Dermatology, Prepare all procedures for Clinician, Assist in Micro needling, Facials, Acne care, Botox and Biopsies. MOHLS, Surgeries, Orthopedic, Vital sign patients, Injections, Immunizations, Prepare Kenalog injections, Travel Vaccines, Ear lavage, EKG, Assist in I&D set up using sterile techniques, Set up trays for OBGYN procedures, Assessing student health concerns through intake interviews and physical examination, Treating minor illnesses and injuries, Dispensing medication as prescribed, Managing chronic health conditions like diabetes or asthma, Providing wound care and basic first aid, Referring patients to specialists when necessary. Phlebotomist, Lab Processing, separating plasma and freezing samples as needed in a timely manner, ARUP/QUEST/Norris labs and Keck, send outs and bagged for pick up, Process 30 samples a day. Data entry using Cerner, Lab duties- Processing labs, enter outside labs, draw 40 patients a day, Pediatric/ Adults, collect co-pays.
George Huerta
**********@*****.***
Alhambra, CA 91803
Medical Assistant/ CPT-1
Cedar Sinai Medical Center • Los Angeles, CA
September 2022 to September 2024
Back office duties. Resident clinic assistant multiple specialities rotations. Intetnal Medicine, Family Practice, Pulmonology, ENT, GI, Dermatology and OBGYN. set up all trays for Pasmears, Colposcopy and biopsies. Assist Clinicians with minor procedures laceration trays and Suture and Staple removal, Vital signs, Stock all rooms for all specialty needs, Sterilized all scopes and have them ready to transport to Hospital Sterilization. EKG, Ear Lavage, Referral using cover my meds, Answer muliple lines.
Medical Assistant / CPT-1
UCLA Health • Westwood, CA
March 2018 to June 2022
Assist with standard clinic and research visits as directed including orders, patients scheduling, tracking and notifications of appropriate of significant patient issues. Performing procedures such as Phlebotomy administration of injections, collecting of vital signs, INR finger sticks, EKG readouts and urinalysis testing, Dermatology experience MOHlS experience, Minor procedures,
Study kits following all protocols. Recorded patients medical history, prepared patients for examination, Bone Marrows biopsies and preparation of slides for pathology. Assist in Head and Neck Carcinoma study patients, collect blood and fecal samples for an average of 30 patients per day, safely dispose other biohazard materials and prepare all required paperwork and documents, ensure proper calibration and maintenance of equipment, Follow study protocols and times, Obtain HMO and PPO authorizations request for outpatient services prior to beginning treatment. Front office duties include answering phones scheduling appointments, managing filling and maintaining patient records as well as completing insurance PA forms. Allergy testing all environmental panel and food allergies. Medical Assistant/ CPT-1
The Hall Center • Santa Monica, CA
January 2013 to December 2018
Lead Medical Assistant and CPT-1, Assisting high profile patient's all cash base clients, Vital signs, Phlebotomy and Vaccines,, Prepare all OBGYN procedures for provider, Colposcopy and Endometrial procedures and IUD placement, Pharmacy refills, Stock rooms,, Prepare all medical charts in a timely manner, Order all specialty kits and Medical supplies for the back office clinic.
Medical Assistant/CPT1
Central City Community Health Center • South Los
November 2012 to November 2016
Back office duties- Lead Medical Assistant for HIV program, Test and Interview all male patients in the Homeless homes in LA, Educate patient's, Injections and Vaccines, Oral quick testing for HIV, Assist with LGBT care. Monthly reports for DHS and AOM for the LA county, Mental health and MCC experience, Assisting with Chiropractor and Acupuncture patients, Front office duties- schedule all homeless and alcohol homes for testing and free care.
Medical Assistant/ CPT 1
East Valley Hema • Burbank, CA
May 2010 to August 2015
Assist with standard clinic and research visits as directed including orders, patients scheduling, tracking and notifications of appropriate of significant patient issues. Performing procedures such as Phlebotomy administration of injections, collecting of vital signs, INR finger sticks, EKG readouts and urinalysis testing, Study kits following all protocols. Recorded patients medical history, prepared patients for examination, Bone Marrows biopsies and preparation of slides for pathology. Obtain HMO and PPO authorizations request for outpatient services prior to beginning treatment. Front office duties include answering phones scheduling appointments, managing filling and maintaining patient records as well as completing insurance PA forms. Medical Assistant
Pacific Urology • Santa Monica, CA
June 2005 to June 2010
Assist in Prostate biopsy and Vasectomy, Phlebotomy, Urinalysis, Record patient medical history before and procedures, Prepare all male patients for procedures and examinations, Prepare all disk for urine cultures, Front office duties- Answer phones, Appointments and Filing.
Certified Medical Assistant (CMA)
Education
Certified Medical Assistant (Certified)
UEI College • Huntington Park, CA
January 1996 to Present
Upper secondary education
Skills
Patient care Teamwork Medical scheduling Phlebotomy equipment maintenance Phlebotomy specimen transport bag Capillary blood collection tubes Vacutainer method Medical laboratory work Computer literacy Vital signs (10+ years) Wound care (10+ years) EHR systems (10+ years) Medical Office Experience (10+ years) Maintaining patient confidentiality Med spa experience Specimen identification for phlebotomy Point-of-care phlebotomy testing devices Heavy lifting Urgent care Patient interaction HIPAA compliance EKG Medical assisting HIPAA Patient blood-draw discomfort minimization CPR Spanish Experience Administering Injections Specimen collection / processing Patient monitoring Medical scheduling (10+ years) CLIA regulations Centrifuge Computer operation Proper phlebotomy specimen storage Sharps containers Automated blood collection system Patient question and concern management Microsoft Excel Butterfly needle venipuncture Medical laboratory work experience Customer service Office experience EMR systems Clinic experience Vital signs Clinical documentation Phlebotomy (10+ years) HIPAA (10+ years) Organizational skills Clinical research Specimen collection Dermatology Patient relaxation techniques Interpersonal skills Tourniquet for blood collection Phlebotomy specimen identification Empathy Outpatient clinic experience Venipuncture (10+ years) Clinical research documentation Administrative experience Laboratory experience (10+ years) Time management (10+ years) Patient safety Patient Care (10+ years) Phlebotomy - Phlebotomy experience (More than 20 years) Customer Service (10+ years) Personal Protective Equipment (PPE) Oncology research Basic life support Nursing (10+ years) EMR systems (10+ years) Safety-engineered phlebotomy devices Straight needle venipuncture Phlebotomy specimen aliquoting Medical terminology (10+ years) EHR systems Injection administration Time management Collecting samples for laboratory testing Blood collection tubes Medical documentation Patient charting Medical administrative support Bilingual English Venipuncture Medical terminology Medical office experience Blood sampling - Largest number of blood draws completed daily (More than 30 blood draws) Medication administration Medical office management Inventory management Quality improvement Epic (10+ years) Medical equipment operation Attention to detail Languages
English
Bilingual
Spanish
Certifications
Certified Phlebotomy Technologist (CPT - NPA)
PBT (ASCP)
BLS Certification
Certified Medical Assistant
Driver's License
CPR Certification
Certified Phlebotomy Technician
NRCMA
First Aid Certification
IV Certification
ACLS Certification
ASCP Certification
CCMA Certification
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