Narmatha S
Software Quality Engineer
638-***-**** ******************@*****.*** Narmatha S LinkedIn NarmathaS-18 · GitHub
SUMMARY
QA Engineer with 4 years of experience in Functional, Automation & Manual testing across telecom and enterprise digital transformation platforms. Hands-on experience with Playwright using JavaScript for UI automation, including Page Object Model (POM), reusable locators, fixtures, utilities, assertions and modular test design. Strong foundation in functional testing, STLC, test planning, regression, integration, UAT, exploratory testing and defect management. Experienced with Postman for API validation and SQL for backend data validation, with Selenium WebDriver and Java as additional automation exposure. Experienced in Agile delivery and AI-assisted testing. KEY SKILLS & TECHNOLOGIES
Automation: Playwright with JavaScript, UI Automation, Page Object Model (POM), End-to-End Testing, Selenium WebDriver, Java, TestNG
Functional Testing: Functional Testing, Manual Testing, Regression Testing, Smoke Testing, Sanity Testing, Integration Testing, UAT, Exploratory Testing API & Database: Postman API Validation, SQL Backend Data Validation Automation Support:
Tools: Azure DevOps (ADO), JIRA, Git, MS Excel
Agile & QA: STLC, Agile/Scrum, Sprint Planning, Daily Stand-ups, Backlog Refinement, Defect Triage AI-Assisted Testing: Prompt Testing, AI-generated Data Validation, GitHub Copilot, Claude PROFESSIONAL EXPERIENCE
Quality Analyst Accenture [Oct 2022 – Present]
Accenture Reinvention Console Quality Engineering Analyst
Developed and maintained UI automation scripts using Playwright with JavaScript increasing automation coverage to more than 60%
Applied Page Object Model (POM), reusable locators, fixtures and utility functions to keep Playwright automation modular and maintainable.
Maintained regression automation suites while continuing manual functional testing to validate new and existing application functionality.
Designed and executed Functional, Regression, Smoke, Sanity, Integration, System testing and End- to-End test scenario based on business requirements, covering critical business workflows and application validations covering more than 15 modules.
Applied Page Object Model (POM) and reusable automation components to support maintainable UI test scripts.
Created API validation scenarios using Postman and validated status codes, response payloads, headers and business data.
Performed backend database validation using SQL queries to ensure data integrity.
Identified, tracked and verified defects while collaborating with developers during Agile sprints
Participated in sprint planning, daily stand-ups, retrospectives, release validation and production support
Validated AI/LLM-generated responses, application data, and recommendations by testing positive, negative, and ambiguous scenarios; comparing outputs against user-provided inputs, expected business behavior, business rules, required attributes, and functional acceptance criteria; evaluating accuracy, consistency, completeness, and contextual relevance; identifying incorrect, unsupported, or hallucinated outputs; and performing retesting after prompt refinement.
Designed and maintained regression automation suites to reduce repetitive manual execution and improve release confidence
Created test plans and test summary reports to support release sign-off.
Logged and tracked 100+ defects in Azure DevOps and supported defect triage and regression cycles.
Performed Root Cause Analysis (RCA) for functional, data, and AI/LLM-related defects by analyzing application behavior, test results, input/output data, business rules, and generated responses to identify whether issues originated from incorrect data, functional logic, application behavior, or AI- generated outputs, supporting effective defect resolution and retesting.
Worked on an Enterprise digital transformation platform supporting Multiple industries and business functions like including Financial Services, Banking, Operations, Supply chain,& HR Operations with exposure to business processes, data validation and functional workflows. CERTIFICATIONS
Claude Certified Associate – Foundations
Selenium WebDriver with Java – Basics to Advanced (Udemy)
Microsoft Azure Data Fundamentals – DP900 (Microsoft)
Power Platform Developer Associate (Microsoft)
Excel Skills for Business (Coursera)
Soft Skill Development (NPTEL)
AWARDS & RECOGNITION
Received the “Delivery Excellence (Game Changer)” award for outstanding performance in testing and high-quality delivery contributions.
Recognized for securing a high behavior score for fostering a culture of security. EDUCATION
MBA – Business Analytics SRM Institute of Science & Technology CGPA: 8.75 Jan 2023 – Jan 2025 Bachelor of Science – Computer Applications PSG College of Arts & Science CGPA: 8.0 Jun 2019 – Jun 2022