QA Engineer (Manual & Automation)

BALACHANDER R

Chennai, Tamil Nadu +91-843******* ***************@*****.***

PROFESSIONAL SUMMARY

● QA Engineer with of hands-on experience in Manual & Automation, Functional, Regression, and API testing for web applications across Healthcare, FinTech domains using Black Box Testing techniques.

● Skilled in understanding Requirements Documents and preparing Test Plans, Test Scenarios, and Test Cases; strong in Test Execution, Result Analysis, Defect Reporting, and tracking Bug Reports to closure using JIRA.

● Working expertise in Java + Selenium + TestNG + Cucumber; created test scripts using Element Locators and Selenium WebDriver methods, and contributed to Page Object Model and Hybrid framework build and maintenance.

● Hands-on with AI-assisted test authoring — using prompt-driven agents to generate test cases from user stories and acceptance criteria, and to expand negative / edge-case coverage in regression suites.

● Strong in API, JSON schema validation, Postman, and SQL / JDBC database validation across MySQL, PostgreSQL, and Oracle.

● Experienced in Cross Browser Testing and Parallel Execution using Selenium Grid; collaborate closely with developers to resolve issues quickly, with active Agile / Scrum contribution to story grooming, UAT, and release sign-off cycles.

SKILL SET

Programming Languages: Java, JavaScript, Python, MySQL Automation Tools: Selenium WebDriver, Playwright, TestNG, Cucumber BDD (Gherkin), Selenium Grid, Element Locators

Frameworks: Robot Framework, Page Object Model (POM), Hybrid Framework, Data-Driven, BDD AI-Assisted Testing: Prompt-driven test case generation, AI agents for regression expansion, prompt refinement for coverage improvement

API Testing: Postman, JSON Schema Validation

Database Testing: SQL, JDBC

CI/CD & Build: Jenkins, Maven, Git, GitHub

Reporting: Extent Reports, TestNG Reports

Test Management: JIRA (Bug Tracking, Defect Reporting, Test Summary Reports), Azure DevOps Methodologies: Agile / Scrum, STLC, SDLC, BDD, Manual Testing, Black Box Testing, Test Plan & Test Case Design, Cross Browser Testing, Web & Mobile Application Testing, Regression, Smoke, UAT PROFESSIONAL EXPERIENCE

Software Engineer — VZURE Software Network Solution Pvt Ltd, Bengaluru Apr 2019 – July 2026

● Understood requirements documents and prepared Test Plans, Test Scenarios, and Test Cases for functional, regression, and API testing on healthcare, fintech, and logistics client engagements in Agile / Scrum sprint cycles.

● Performed manual Black Box Testing along with Java + Selenium + TestNG + Cucumber and Playwright + JavaScript automation; created test scripts using element locators and Selenium WebDriver methods.

● Performed manual and automation testing using Python + Selenium + Robot Framework and contributed to framework stabilization and flakiness reduction initiatives. 6+ years

● Piloted AI-assisted test authoring for recent releases — used prompt-driven agents to draft first- cut test cases from user stories, then reviewed and refined outputs before adding to the regression suite.

● Executed tests, analyzed results, logged defects in the bug tracking tool, and tracked bug reports to closure; collaborated closely with developers to resolve issues quickly.

● Integrated suites into Jenkins pipelines with parallel and cross-browser execution using Selenium Grid; participated in defect triage, UAT, test summary documentation, and release sign-off cycles.

PROJECTS

Prodigy — Healthcare Records & Compliance Platform Client: Med Core Health Systems (US based mid-market hospital records platform) Domain: Healthcare / EMR & Compliance Duration: Sep 2022 – Jul 2024 Tech Stack: Selenium WebDriver, Java, TestNG, Cucumber BDD, REST Assured, MySQL, Postman, Jenkins, Git, JIRA.

● Automated patient registration, appointment scheduling, EMR entry, and lab result workflows for a hospital records and compliance platform using Selenium + Java + TestNG + Cucumber BDD.

● Handled multi-role authentication (doctor, nurse, admin, lab tech) using Page Object Model-based reusable login and session-handling components across ~120 UI test cases.

● Test case generation for lab result and EMR entry workflows — used to draft first-cut scenarios from BRDs, refined outputs, and ported them into Selenium + TestNG test scripts.

● Stabilized flaky tests on the lab-result upload page by introducing explicit waits keyed to backend document-processing status; brought intermittent failures under 3%.

● Automated REST Assured tests for appointment, patient records, prescription, and lab result endpoints with JSON schema validation and error-path coverage.

● Validated MySQL records for patient demographics, appointment history, and prescription entries, maintaining referential integrity across tables.

● Set up a Jenkins pipeline with parallel execution across Chrome and Firefox using Selenium Grid, published Allure reports, and configured Slack summary alerts on failures. Epic Connect — Merchant Payments Gateway

Client: Baycrest Technologies (European based mid-market payments platform) Domain: FinTech / Merchant Payments Duration: Sep 2024 – Jul 2026 Tech Stack: Selenium WebDriver, Java, TestNG, Cucumber BDD, MySQL, Postman, Jenkins, Git, JIRA

● Automated merchant onboarding, transaction initiation, refund, and settlement workflows on a payments gateway platform using Selenium + Java + Cucumber BDD.

● Wrote Cucumber feature files aligned with merchant use cases, enabling business-readable regression coverage for payment initiation, refund, and reconciliation flows.

● Handled test data via tokenized dummy card sets and DB-inserted merchant accounts for stable, repeatable automation across sprint runs.

● Performed manual functional and regression testing of merchant onboarding, transaction initiation, refund, and settlement workflows using Black Box Testing techniques, validating business rules and payment logic across positive and negative scenarios.

● Conducted manual API testing for transaction status, refund initiation, and settlement endpoints using Postman, verifying request/response payloads, status codes, and error handling against API specifications.

● Validated payment audit tables in MySQL for double-entry accounting, refund state transitions, and settlement batch reconciliation.

● Logged and tracked 80+ defects in JIRA; participated in daily defect triage and sprint retrospectives. J & J — Jhonson & Jhonson

Client: Jhonson & Jhonson (American Healthcare mid-market payment platform) Domain: Healthcare / Merchant Payments Duration: Dec 2024 – May 2026 Tech Stack: Selenium WebDriver, Python, Robot Framework, MySQL, Postman, Jenkins, Git, JIRA

● Automated merchant onboarding, transaction initiation, refund, and settlement workflows on a payments gateway platform using Selenium + Python + Robot Framework.

● Wrote Py feature files aligned with merchant use cases, enabling business-readable regression coverage for payment initiation, refund, and reconciliation flows.

● Handled test data via tokenized dummy card sets and DB-inserted merchant accounts for stable, repeatable automation across sprint runs.

● Performed manual functional and regression testing of merchant onboarding, transaction initiation, refund, and settlement workflows using Black Box Testing techniques, validating business rules and payment logic across positive and negative scenarios.

● Conducted manual API testing for transaction status, refund initiation, and settlement endpoints using Postman, verifying request/response payloads, status codes, and error handling against API specifications.

● Validated payment audit tables in MySQL for double-entry accounting, refund state transitions, and settlement batch reconciliation.

● Logged and tracked 80+ defects in JIRA; participated in daily defect triage and sprint retrospectives. EDUCATION

Bachelor of Engineering in Computer Science

Dhanalakshmi Srinivasan Institute of Technology 2012

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