Medical Assistant/Phlebotomist

Diana Arutinova

Burbank, CA Phone: ( ) - Email: @ .com

PROFESSIONAL SUMMARY

Certified Senior Phlebotomist and Medical Assistant with over 20 years of experience in back-office and front-office clinical operations. Skilled in patient intake, phlebotomy, EKGs, spirometry, injections, EMR documentation, laboratory processing, and patient flow coordination. Additional experience in hospice intake coordination and HR support. Known for providing compassionate patient care while maintaining accuracy, efficiency, and compliance with HIPAA and OSHA standards.

CORE CLINICAL SKILLS

Patient Intake & Triage Phlebotomy & Specimen Collection EKG & Spirometry Vital Signs & Oxygen Monitoring

EMR Documentation Lab Processing

Injections & Immunizations Infection Control & Sterilization (OSHA) Procedure Assistance Patient Flow Coordination

Pre-Op Support Pulmonary Function Testing

Pain Management Support Clinical Scheduling

Insurance Verification Hospice Intake Coordination HR Support & Onboarding

PROFESSIONAL EXPERIENCE

Best Choice Nursing Services – Simi Valley, CA

Medical Assistant / Patient Care & HR Support 2018 – Present

• Provide compassionate patient care in a home health setting.

• Perform patient assessments, monitor vital signs, and document findings accurately.

• Coordinate patient care with physicians and interdisciplinary teams to support timely treatment plans.

• Assist with HR functions, including onboarding, employee documentation, and staff support.

• Maintain compliance with HIPAA, OSHA, and agency policies. RedRose – Tarzana, CA

Hospice Intake Coordinator / HR Support 2024 – 2026

• Coordinated hospice admissions and communicated with patients, families, physicians, and referral sources.

• Verified insurance eligibility and obtained authorizations efficiently.

• Managed intake documentation and maintained accurate electronic medical records.

• Assisted with HR functions, onboarding, and employee records. California Chest and Medical Center/Internal Medicine Medical Center – Burbank, CA Medical Assistant / Phlebotomist Feb 2013 – Mar 2016

• Delivered efficient, high-quality patient care by managing intake, vital signs, EKGs, spirometry, injections, and phlebotomy in a fast-paced clinical environment.

• Supported physicians during examinations and procedures, helping maintain smooth patient flow and timely room turnover.

• Processed laboratory specimens accurately and ensured proper handling, labeling, and documentation.

• Maintained precise EMR records and contributed to organized, compliant charting practices.

• Helped improve patient experience by providing attentive service, clear communication, and dependable clinical support.

• Balanced multiple responsibilities while maintaining accuracy, professionalism, and strong productivity throughout the workday.

Scott Medical Center – Burbank, CA

Medical Assistant / Phlebotomist 2003 – 2013

• Performed both back-office and front-office medical assistant duties.

• Collected blood specimens through venipuncture and capillary puncture.

• Obtained vital signs, documented patient histories, and prepared patients for examinations.

• Assisted physicians with exams and in-office procedures.

• Performed EKGs, administered injections, and processed laboratory specimens.

• Scheduled appointments, verified insurance, checked patients in and out, answered phones, and maintained medical records.

• Ensured compliance with OSHA infection control standards and maintained efficient patient flow.

EDUCATION

Glendale High School – Glendale, CA

High School Diploma

CERTIFICATIONS

Certified Senior Phlebotomist

Medical Assistant

Contact this candidate