Technical Project Manager - Agile Scrum CSM

ANKUR SHARMA

Technical Project Manager Certified Scrum Master Agile Delivery

Jaipur, India (Open to Remote) +91-766******* *****.**********@*****.*** LinkedIn: https://www.linkedin.com/in/ankur-sharma-6924905b PROFESSIONAL SUMMARY

Technical Project Manager and Certified Scrum Master (CSM) with 10+ years in software, including 6+ years as an iOS engineer and technical lead. Currently manage 8+ concurrent web, mobile, AI, and IoT projects for enterprise clients, and reduced delivery cycle time by 20% on a custom CRM platform. Strong in Agile/Scrum delivery, sprint planning, scope and risk management, stakeholder communication, and asynchronous cross-timezone collaboration. Build AI- driven workflow automation and drive AI tool adoption to improve delivery productivity. CORE SKILLS

Project & Program Management: Agile, Scrum, Kanban, Sprint Planning, Backlog Grooming, Scope Management, Roadmap Planning, Release Management, Risk & Issue Mitigation, Budget & Resource Allocation, Vendor Management, SDLC

Stakeholder & Client Delivery: Stakeholder Management, Client Relationship Management, Requirements Analysis, SLA Management, Incident Escalation, KPI Dashboards & Reporting, Cross-Functional Team Leadership Tools & Collaboration: Jira, Confluence, Linear, Notion, Slack, Loom, Trello, Figma, Asynchronous Communication, Cross-Timezone Coordination

Technical & Automation: AI Tools & Workflow Automation (Make.com), API Integrations, Technical Scope Estimation, iOS (Swift, Objective-C, Xcode)

Technologies Delivered: Flutter, Laravel, Node.js, React.js, Next.js, WordPress, MySQL PROFESSIONAL EXPERIENCE

Technical Project Manager

Helpful Insight Pvt. Ltd Jaipur, India November 2023 – Present

• Direct end-to-end Agile delivery for 8+ concurrent software projects spanning AI platforms, booking systems, IoT device controllers, and enterprise CRMs.

• Led requirements analysis, sprint planning, and release milestones for a custom CRM platform, reducing overall delivery cycle time by 20%.

• Built and deployed an end-to-end AI workflow automation using Make.com, replacing a multi-hour manual content-generation process with a single automated pipeline.

• Run daily standups, backlog refinement, and milestone reviews across mobile, backend, and UI/UX teams to keep sprint goals on track.

• Serve as primary liaison between engineering teams and external enterprise clients, providing transparent progress tracking, risk mitigation, and escalation.

• Drive AI tool adoption across the organization, evaluating and rolling out AI coding agents and automation workflows to improve team productivity.

Senior iOS Developer (Technical Lead)

AdGlobal360 India Pvt. Ltd Jaipur, India June 2022 – October 2023

• Led architecture and delivery of multiple client-facing applications, including an automotive dealership platform covering job cards, billing, and scheduling.

• Engineered and shipped a real-time GPS tracking logistics solution for on-demand pickup and delivery operations.

• Managed technical releases from code freeze through App Store deployment, ensuring performance and SLA compliance.

Senior iOS Developer

Arka Softwares & Outsourcing Pvt. Ltd Jaipur, India May 2020 – April 2022

• Architected end-to-end iOS applications and distributed sprint tasks across junior developers based on delivery timelines and technical difficulty.

• Developed a scalable healthcare telemedicine app with encrypted video/audio consultations, front-desk workflows, and insurance scheduling.

• Built a public safety incident-reporting app with live streaming and real-time community alerts, and an international digital business card app with NFC/QR scanning and localized rewards. Senior iOS Developer (Delivery Lead)

Initium Novum Ventures Pvt. Ltd Jaipur, India July 2019 – December 2019

• Drove product development and sprint execution in a fast-paced early-stage startup.

• Built an enterprise audit and compliance reporting platform with cloud evidence uploads and automated PDF export.

iOS Developer

Eagle Technosys & Logictrix Technologies Jaipur, India September 2017 – July 2019

• Developed social media video-sharing features, food delivery platforms, and medical knowledge-sharing applications in Swift and Objective-C.

• Handled third-party API integrations and code reviews for production releases. Operations & Maintenance Manager

Logicash Systems Pvt. Ltd. Jaipur, India September 2015 – May 2017

• Managed statewide round-the-clock field operations and incident resolution for an enterprise ATM network

(clients included SBI, Hitachi, Mphasis) with strict SLA compliance.

• Led cross-functional field teams and monitored daily operational KPI dashboards to minimize hardware downtime and service disruption.

EDUCATION

Bachelor of Technology (B.Tech) Rajasthan Technical University, Jaipur 2010 – 2014 CERTIFICATIONS

Certified Scrum Master (CSM) Scrum Alliance Certification ID: 001548574

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