Financial Technology Fraud Support Specialist
Resume:
Ashley Dabel
profile
Customer service professional with experience supporting customers in the insurance and financial-services environment. Skilled in, protecting sensitive information, and navigating multiple systems while providing accurate and professional support. Strong ability to identify unusual customer issues, verify information, document interactions, and follow established procedures. Seeking a Financial Technology / Fraud Support position where I can contribute to protecting customers and preventing financial fraud. CONTACT
******.*********@*****.***
1659 university street jacksonville fl
32209
education
06/2022
bachelor of science
business management
South Florida campus
KEY SKILLS
Customer Service, chat
support
(creole, french, english)
Retail Sales Customer
Service
KEYS STRENGTHS
● Fraud & Account
Security Support
● Transaction Support
● Customer Identity
Verification
experience
Customer REPRESENTATIVE
get insured by the market place health insurance . Juin 2022 to jan 2026
Assisted customers with insurance-related questions, account information, and service needs.
Verified customer information and followed procedures when accessing or updating account information.
Provided clear explanations of products, services, billing, and account requirements.
inbound sales Customer Service
All state- 6300 Wilson Mills Rd. Jan 2019 to August 2022
Adding, replacing, removing vehicles
Educated customers about billing, payment processing and support.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
take payment from customers and help them update their payment methods sales Customer Service
Victoria's secret
● Directing customers to products, answering questions about goods.
● Assisting purchase decisions.
● Developed and maintained strong working relationships with professionals.
Contact this candidate