Experienced Casino & Restaurant Server
Resume:
(778)235- 3489
************@*******.***
KIM BATT
OBJECTIVE
A dedicated server with over 10 plus years of professional experience in the food service industry, known for delivering exceptional customer service excellence and fostering a welcoming atmosphere. Highly skilled in managing multiple tables and optimizing food service operations, while building relationships and complaint handling. EXPERIENCE
Cascades Casino, Langley, BC — Server
2024 - PRESENT
● Bondable with Casino Policies and guest management.
● Serving it Right Certified.
● Valid Gaming License.
● Hosting and serving multiple tables.
● Cleaning up after customers are done and housekeeping during shift.
● Handling POS systems and cashouts.
● Work in liaison with other casino staff.
● Greet and welcome customers and deliver great customer service. Magnolia Gardens, Langley, BC — Meal Server/ Feeding Aide 2022 - 2024
● Worked in Private Healthcare Setting helping at meal times with residents and their meals.
● Worked with residents with different disorders that require care and patience.
● Feeding Residents that could not eat on their own.
● Setting tables to prep for meal times.
Best Grill, Langley, BC — Server
2004 - 2022
● Delivered exceptional customer service to patrons, fostering a welcoming dining atmosphere.
● Executed high-quality service in a fast-paced environment meeting customer demands.
● Reliable, stable, and flexible team member.
● Maintained pristine dining room standards, ensuring rapid table turnover and seamless service flow.
● Cultivated a loyal regular clientele through personalized service, contributing to a 15% increase in repeat business. EDUCATION
Hope Secondary School, Hope, BC — High school Diploma SKILLS AND CERTIFICATIONS
● SERVING IT RIGHT CERTIFICATION
● SERVING
● ORDER TAKING
● CUSTOMER SERVICE
● RELATIONSHIP BUILDING
● COMMUNICATION
● GAMING LICENSE
● CASH HANDLING
● COMPLAINT HANDLING
● FLEXIBILITY
PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST
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