Administrative & Inventory Management Support Specialist

WENDY NIELSON

INVENTORY MANAGEMENT ADMINISTRATIVE SUPPORT CUSTOMER SERVICE

West Point, UT 801-***-**** *****.*******@*****.***

PROFESSIONAL SUMMARY

Experienced administrative and customer service professional with 15+ years of experience supporting federal government, military, education, and organizational operations. Former GS-6 employee with the Internal Revenue Service and E-5 with the U.S. Air Force Reserve, with experience in inventory and supply management, records management, data collection, documentation, customer service, scheduling, and compliance. Dependable, organized, and detail-oriented with a strong work ethic and proven ability to manage multiple priorities.

CORE SKILLS

Inventory & Supply Management Records Management Data Entry Administrative Support Customer Service Microsoft Office Documentation Scheduling Compliance Organization Team Leadership Office Equipment

PROFESSIONAL EXPERIENCE

DAVIS SCHOOL DISTRICT — Utah

August 2011 – May 2026

Paraprofessional / Student Support

Provided individualized support to students while collecting data and monitoring progress.

Maintained accurate records, documentation, and confidential student information.

Assisted teachers with projects, preparation, organization, and office equipment.

Communicated professionally with students, staff, and families while managing multiple priorities.

Followed established policies, procedures, and safety requirements.

Food Service / Cook

Managed food inventory, supplies, and proper storage to support daily operations.

Monitored inventory levels and maintained organized storage areas to ensure product quality and availability.

Supervised kitchen staff, coordinated work assignments, and maintained efficient daily operations.

INTERNAL REVENUE SERVICE (IRS) — Federal Government

GS-6 January 1986 – January 2004

Provided administrative and customer service support in a federal government environment.

Maintained accurate records and documentation while following federal policies and procedures.

Processed information and maintained organized files and records.

Assisted customers and employees by providing accurate information and resolving routine issues.

Handled sensitive information with professionalism, accuracy, and discretion.

Managed competing priorities and deadlines while maintaining accuracy and attention to detail.

419TH FIGHTER WING — U.S. AIR FORCE RESERVE

E-5 / Non-Commissioned Officer August 1989 – August 1997

Supervised and supported personnel while maintaining accountability for assigned responsibilities and resources.

Coordinated daily activities, schedules, equipment, supplies, and operational requirements.

Maintained accurate documentation and records in accordance with military procedures.

Trained and assisted personnel in completing assigned duties safely and efficiently.

Demonstrated leadership, accountability, organization, and attention to detail.

Worked effectively under pressure while meeting deadlines and mission requirements.

ADDITIONAL QUALIFICATIONS

Inventory, supply, and resource accountability

Accurate data entry and recordkeeping

Confidential records and information

Customer service and communication

Microsoft Office and office equipment

Scheduling and coordination

Policy and procedure compliance

Team leadership and supervision

Ability to work independently and prioritize competing assignments

EDUCATION

[Add Education / School Information]

TECHNOLOGY

Microsoft Word Excel Outlook Data Entry Office Equipment Electronic Records Management

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