Data Entry & Back Office Support
Resume:
AMAN KUMAR
Data Entry Operator Back Office
Customer Support
CONTACT INFO
️ ***********@*****.***
Sheohar, Bihar, India
CORE SKILLS
Data Entry & Processing
Back Office Operations
Customer Support & Helpdesk
Record & File Management
Document Formatting
Client Communication
Office Administration
TECHNICAL COMPETENCIES
ADCA Certified
MS Excel & Spreadsheets
MS Word & Documentation
Internet Operations
Data Verification
PERSONAL DETAILS
DOB: 15 March 2007
Languages: Hindi, English
Nationality: Indian
Status: Unmarried
EXECUTIVE PROFILE
A versatile, detail-oriented, and computer-proficient professional certified in Advance Diploma in Computer Applications (ADCA) [cite: 8]. Skilled across multiple administrative domains including Data Entry Operations, Back Office Administration, and Customer Support Executive roles [cite: 8]. Adept at managing high-volume data accurately, streamlining daily office workflows, handling customer inquiries, and delivering high quality administrative support [cite: 8].
ALL-IN-ONE CAPABILITIES
Data Entry & Management: High-speed and accurate entry of alphanumeric data, spreadsheet creation, database updating, and file archiving [cite: 8]. Back Office & Office Executive: Managing daily administrative tasks, preparing official documents/notices, maintaining physical and digital records [cite: 8]. Customer Support & Assistance: Addressing client inquiries politely, resolving service issues, logging call/ticket details, and maintaining customer trust in Hindi & English [cite: 8]. Computer & Tech Competency: Proficient in MS Office suite (Word, Excel), internet research, and digital record keeping [cite: 8].
PRACTICAL EXPERIENCE & PROJECTS
Office & Operations Associate (Practical Training & Projects) Applied Operations & Support 2023 - Present
Data Processing & Entry: Managed daily entry and verification of records in MS Excel with error-free output [cite: 8].
Administrative Support: Drafted and formatted letters, invoices, and activity reports using MS Word [cite: 8].
Client Query Handling: Responded to basic customer inquiries via phone and email, ensuring quick resolution [cite: 8].
EDUCATION & CREDENTIALS
Qualification Board / University Year Status
Bachelor of Arts (B.A.) BRABU, Muzaffarpur 2025 Pursuing Intermediate (I.A.) BSEB, Patna 2025 Passed
Matriculation (10th) BSEB, Patna 2023 Passed
CERTIFICATION
Advance Diploma in Computer Applications (ADCA): Comprehensive certified training covering MS Office suite, Data Entry operations, internet applications, and database management [cite: 8].
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