Facilities Maintenance and Customer Service Technician

Elliot Jackson

Chicago Heights, IL ***** +1-773-***-**** ************************@*****.***

Professional Summary

Efficient and skilled maintenance worker with years of experience in facilities maintenance and customer service. Proven expertise in cleaning, ground keeping, and property maintenance, complemented by leadership abilities in managing maintenance tasks and enhancing customer satisfaction. Committed to maintaining high standards of cleanliness and operational efficiency in diverse environments.

Willing to relocate to: Matteson, IL - Sauk Village, IL Work Experience

Recycling Technician

SBM Monee, IL

December 2025 to June 2026

Placing empty cardboard boxes into a recycle bin and transport the full recycle bins into a VRC and the Auger Maintenance Worker/Cashier/Car Wash Attendant

Marathon Gas Kankakee, IL

March 2024 to November 2025

Cleaning, Stocking, Taking out trash,Mopping, Restocking, Customer service Maintenance/Car wash attendant

Ricky Rockets Kankakee, IL

March 2024 to November 2025

Minor Fixes,Stocking and Restocking and assisting customers with the car wash CSR - Customer Service Representative

Circle K Kankakee, IL

August 2024 to April 2025

Assisting customers, cleaning, mopping, trash,stocking,car wash attendant CSR - Customer Service Representative

Family Dollar Kankakee, IL

February 2025 to February 2025

Assisting Customers with their needs

Deli

Jewels-Osco Kankakee, IL

March 2023 to May 2024

Prep and cook meals and package salads and coldcut meats Co-Owner

Sports Junkie Kankakee, IL

January 2019 to April 2021

Sold sports apparel and customer service and inventory Maintenance

McDonald's Kankakee, IL

August 2020 to March 2021

Cleaning and replacing Air filters,changing oil filters, mopping, stocking, restocking Education

Information Technology (Upper secondary education) Paul Simon Chicago Job Corps Chicago, IL

December 2002 to November 2004

High school diploma or GED

Paul Simon Chicago Job Corps Chicago, IL

December 2002 to November 2004

General Education/ Information Technology (Paul Simon Chicago Job Corps) Paul Simon Chicago Job Corps Chicago, IL

December 2002 to November 2004

Upper secondary education

Skills

Driving Decision making Management Payment verification Customer service Direct sales Tree trimming Merchandising display arrangement Mobile devices Grocery store Computer literacy Bathroom cleaning Interpersonal communication First aid Retail sales transactions Store maintenance Mopping Deal closing Retail customer service procedures Moving Trash removal Vehicle cleanliness maintenance Food processing Marketing Team leadership Ethernet Outdoor work Organizational skills Fast casual experience Materials handling Handling customer inquiries Cash register Mirror cleaning Automotive industry sales experience Warehouse operations Upselling Electronics store experience Merchandising Floor cleaning Clean workspace maintenance Credit card payment processing Repair shop experience Greeting customers Convenience store experience Individual consumer customer service Mowing Entrepreneurship POS GMP Cash register operations Showroom experience Direct client contact Experience with children Microsoft Excel Cross-contamination prevention Task prioritization Equipment safety procedures Customer data entry Laundry services - Laundry services experience (1-2 years) Landscape maintenance Processing cash transactions Commercial cleaning Active listening Basic math Customer relationship building Laundry stain removers Public safety procedures Problem-solving Windows Communication skills Adaptability Sales Communication Inventory control Clothing store experience Email support Carpet flooring Sweeping Workplace health and safety regulatory compliance Phone etiquette Fashion styling Custodial experience Retail warehouse experience Working with people with disabilities Supervising experience Brand promotion Dependability Age verification regulations Manufacturing company experience Customer communication Computer operation NCR POS Safe work practices Phone communication In-person customer service Hospitality Shipping documentation Package delivery Office building cleaning experience Cleaning cooking equipment Retail sales - Retail sales experience (3-5 years) Customer engagement Retail store experience Regulatory compliance Store opening/closing procedures Achieving sales targets Dusting Time management Hard surface cleaning Household surface disinfection Palletization Unloading Safety standards in production Operations management Stocking - Stocking experience (3-5 years) Outside sales Retail merchandising procedures Pallet jack Hand tools Payment card processing Writing skills Sanitation procedures Food safety Public speaking Disinfectant cleaning chemicals Groundskeeping Employee relationship building Crew management Home health Food handling Ladder use Interpersonal skills Math Ability to follow instructions Business management Training English Social media content Office cleaning Record keeping Backroom stock organization Leadership Property maintenance Productivity software Car wash Vacuum cleaners Residential cleaning Patient observation Meal preparation Multitasking Electrical experience Route driving Load & unload Cleaning Updating inventory records Adhering to traffic regulations Guest relations Fragile goods transportation Facilities maintenance Store management Retail math Service scheduling Assistant manager experience Cashiering Micros POS Cash handling Lawn care Customer complaint resolution Warehouse experience Computer skills Janitorial experience Inventory records Receiving shipments Safety regulations Mechanical knowledge Fashion retail Performance feedback (performance evaluation method) Laundry drying Shelf stocking Industrial equipment Microsoft Outlook Inventory management Clear verbal communication Manufacturing Depositing cash Teamwork Laundry washing Packing POS systems Client interaction via phone calls Customer relationship management Customer inquiry handling Relationship management Maintaining an organized workspace Inventory demand forecasting Kitchen equipment sanitization Sanitizing surfaces Cash handling machinery Report writing Guest services Attention to detail Disinfection procedures Packaging Shipping & receiving

Languages

English

Certifications and Licenses

Leadership

March 2003 to Present

Driver's License

Firearms License

Additional Information

Authorized to work in the US for any employer

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