RHONDA HAMILTON
Issaquah, WA 541-***-**** *******@*****.*** LinkedIn Profile github.com/Rhamilton14
Cloud Infrastructure & Solutions Architecture
PROFESSIONAL SUMMARY
Cloud-focused IT professional building toward a Solutions Architect career through hands-on AWS project work and a Cloud and Network Engineering degree in progress. Led a real-world cloud migration and infrastructure modernization project spanning network rebuild, AWS migration, and security deployment. Independently designed, deployed, and documented 14+ AWS projects covering serverless computing, security hardening, event-driven architecture, generative AI (Amazon Bedrock), and cost optimization — including identifying and remediating a live cloud security vulnerability. Combines genuine cloud engineering skill with a strong foundation of real-world infrastructure delivery, stakeholder management, and project execution.
CLOUD & TECHNICAL SKILLS
●AWS: EC2, Lambda, S3, DynamoDB, API Gateway, SQS, SNS, Step Functions, EventBridge, IAM, KMS, CloudWatch, CloudShell, Bedrock, Elastic Load Balancing (ALB), Well-Architected Tool, Pricing Calculator
●Infrastructure as Code: CloudFormation Languages & Tools: Python (boto3), Bash, AWS CLI, JSON IAM policy design, Linux, Git/GitHub
●Cloud Security: Least-privilege IAM design, encryption (KMS, HTTPS-only), vulnerability identification & remediation, security posture review
●Infrastructure & Networking: Network design & rebuild, Fortinet firewall deployment, multi-factor authentication (MFA) & identity management, high-availability/multi-AZ architecture, auto-scaling
●Platforms: Microsoft 365, Azure AD/Entra ID, Intune, ServiceNow, Windows Server, NinjaOne (endpoint management)
TECHNICAL PROJECTS
AWS Cloud Portfolio (14 projects) — Hands-on, deployed, and documented projects spanning serverless computing (Lambda, API Gateway, Step Functions), security hardening (least-privilege IAM, KMS encryption, HTTPS-only S3 policies), event-driven architecture (SQS, SNS, EventBridge), generative AI (built an AI question-answering API on Amazon Bedrock with cost controls, load testing, and a CloudWatch monitoring dashboard), and data-driven cost optimization (tuned a Lambda function to run 14x faster at the same cost using AWS Lambda Power Tuning). Highlight: identified and remediated a publicly-exposed S3 bucket containing customer data and credentials. github.com/Rhamilton14/aws-cloud-portfolio
Highly Available Three-Tier AWS Architecture — Designed and deployed a production-style, multi-AZ, auto-scaling web architecture (Application Load Balancer, EC2 Auto Scaling, DynamoDB) entirely through CloudFormation (Infrastructure as Code), with a documented troubleshooting guide, a full Well-Architected Framework review across all six pillars, and a cost analysis comparing architectural trade-offs. github.com/Rhamilton14/aws-three-tier-architecture
PROFESSIONAL EXPERIENCE
IT Technical Analyst 2025 – 2026
CommonSpirit Health
●Coordinated technology infrastructure and systems readiness across a multi-site healthcare technology rollout spanning 7–10 sites, supporting infrastructure, access, and go-live readiness across clinical and administrative operations.
●Identified and resolved cross-site technical and infrastructure risks, keeping the program aligned with delivery timelines.
●Assessed feasibility and coordinated technical and application support with vendors and internal teams throughout the rollout.
●Mentored and coordinated 5–10 technical specialists, determining methods and procedures for project execution across sites.
IT Administrator 2021 – 2024
Marion Ag Service
●Directed a full infrastructure modernization project with three concurrent workstreams: network rebuild, AWS cloud migration, and Fortinet firewall/security deployment — coordinating internal staff and external MSP resources to deliver on schedule and increasing system scalability by 30%.
●Designed and rolled out multi-factor authentication (MFA) across the organization's identity and access management environment using Azure AD, with some hands-on Intune device policy work.
●Owned endpoint and device security management for the organization's mobile and laptop fleet using NinjaOne.
●Directed evaluation and transition to a new managed service provider, building the cost, security, and service-level comparison that drove the decision.
Business Support Analyst / Desktop Solution Tech 2019 – 2021
Samaritan Health Services
●Provided systems administration and technical support across a large healthcare IT environment, resolving 6,000+ technical requests annually.
●Built standardized imaging, backup, and restoration processes that shortened deployment cycles and preserved business continuity during device turnover.
●Authored documentation and delivered hands-on training to end users on technical and application topics, improving first-contact resolution.
Workstation Support Specialist 2016 – 2019
Oregon Cascades West Council of Governments
●Provided systems support and infrastructure maintenance for a 200-employee public-sector organization, validating installations and upgrades against compliance and technical requirements.
●Proactively identified and corrected system vulnerabilities ahead of operational disruption, maintaining availability across the organization's device fleet.
●Ensured regulatory compliance for critical state systems by validating installations and upgrades against technical and business requirements.
ADDITIONAL EXPERIENCE
●IT Manager, Kraemer's Inc. — Directed enterprise applications, infrastructure, and support teams; led ERP and network infrastructure upgrade projects and managed vendor relationships.
●Software Administration/Application Support Department Manager, Hart's Nursery of Jefferson Inc., Jefferson
EDUCATION & CERTIFICATIONS
●Bachelor of Science in Cloud and Network Engineering, Western Governors University — In Progress
●AWS Cloud Application Developer Certificate, AWS Cloud Institute – Cloud Practitioner/Developer
●Linux Essentials Certificate, Linux Professional Institute (LPI) – Issued Jun 2025