Administrative Services Coordinator Candidate
Resume:
Sara M. Foust
***** ***** ****** ** • Zimmerman, MN 55398
763-***-**** • **********@******.***
SUMMARY OF QUALIFICATIONS
Adept business representative with years of experience in customer service, sales information planning, guided successful completion of major programs and can function in a project leadership role, work independently and without appreciable direction with guidance in only the most complex situations, acted as lead, coordinated work of others but was not a direct supervisor, applied extensive technical expertise and have full knowledge of other related disciplines, experienced in using multiple computer applications, developed technical solutions to complex problems which require the regular use of ingenuity and creativity.
RELATED PROFESSIONAL EXPERIENCE
The Kinetic Group Anoka, MN 2023-2026
LE Program Administrator II
Coordinates pricing deviations and delegations.
Tracks LE/Govt Pricing programs and bid tabs.
Collaborate effectively with various functional area contact and external customers and vendors.
Identify process improvements and initiates implementation.
Prepares and distributes timely and accurate monthly, weekly status reports and documents.
Book Travel for upper management & visitors for other company functions, invoice processing check requests and EFT processing, credit requests, expense reports, sample orders.
Foreign and customer visit coordination.
Notarize documents.
The Kinetic Group Anoka, MN 2018-2023
Sales Information Planning Coordinator
Maintain the integrity of the sales information system in relation to customer master, pricing and salesmen/territory.Provide customer support on order inquiries.
Responsible for entry of all pricing (Price Desk). (Goal: 24-hour turnaround)
Responsible for the execution of the price, program and terms deviations in accordance with SOX. (24 – 36-hour turnaround objective).
Respond to emails to the Sales Information Planning mailbox within 24 hours.
Other projects as assigned: Example: Hard Stop Price Increase, Order writer.
The Kinetic Group Anoka, MN 2012-2018
Customer Service Representative
Complete daily order entry, respond to emails in the customer service mailbox, cancels, inquiries on the phone and support sales internal and external.
Provide customer support on order inquiries.
Research and calculated credit and debit discrepancies on billing invoices.
Navigate complex computer systems to terminate orders, edit customer pricing terms and create text notes in orders to help with any issues that may arise.
Validate existing orders with thorough examination to ensure correct before releasing to shipping department.
Proficient with Microsoft Office - Word, Excel, PowerPoint, Adobe, etc.
United States Distilled Products Princeton, MN 2012-2012
Master Items
Created, modified and maintained the master items file within ACE.
Created, modified and maintained formulas and recipes within ACE.
Developed a thorough understanding of the set-up structure of ACE.
Ability to enter and maintain forecast data within ACE.
Created and maintained UPK’s – process procedure documentation within ACE.
Work with other departments to develop processes and procedures for how data is to be formatted and the time requirements to be loaded into ACE.
Owens & Minor Distribution, Inc Mounds View, MN 2008-2011
Contracts Administrator
Contracts-ensured Hospitals and Clinics in the states in the Upper Midwest had contract pricing for the medical supplies that they purchased.
Communicated with vendors and Owens & Minor representatives on all contract/pricing issues.
Reviewed expiring contract reports and request renewals from vendors or manufacturing representatives.
In charge of GPO changes-Novation, Medassets, Broadlane, Premier, etc
Converted agreements into contract form or prepared amended agreements for approval.
Secured the formal Pricing Agreement/Rebate Form once the contract has been awarded.
MoneyGram International Inc Minneapolis, MN 1988-2008
Compliance Analyst
Provide support for sales internal and external. Held various positions within the company.
Worked with an agent base that covered the United States to ensure they were in compliance with IRS and Federal regulations.
Performed compliance activities to monitor agents and ensure timely remittances prior to initiating collection efforts.
Performed audits for non-complying agents and Analyzed and collect or adjust outstanding customer advices.
Responded to a variety of agent inquiries and provide assistance/implement solutions.
Secured the formal Pricing Agreement/Rebate Form once the contract has been awarded.
EDUCATION
Minnesota School of Business, online 2012-2017
Bachelors in applied science: Business Administration 2017
ADDITIONAL EXPERIENCE
Tax Preparer – The Tax Lady, Princeton, MN 2008-2011
Shift Lead – SuperAmerica, Brooklyn Center, MN 1986-1988
VOLUNTEER ACTIVITIES
Princeton High School 1998-2004
Volunteer Coordinator
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