Nikista Brown
Knoxville, TN *****
********@*****.***
Accomplished professional with 10+ years’ experience in data entry and related tasks. Solid track-record of completing assignments timely and precisely.
Demonstrated ability to meet deadlines and exceed goals. Committed to maintain confidentiality of data. Typing speed 45 WPM with accuracy.
Strong customer service skills with emphasis of customer satisfaction.
Strong background in performing I tufts ur entry processes into predefined databases Excellent ability to work under stressful circumstances
Effective written and oral communication skill
Work Experience
Knoxville Transportation Independent Contracted Courier- Knoxville,TN May2022 to April 2024
Ascertain the timely arrival of specimens and or materials while ensuring that they remain intact.
Mountain View Academy For Boys
Supervisor
TRUE CORE BEHAVIORAL SOLUTIONS-Dandridge, TN
August 2018 to May 2022
· Pointing Maintaining the safety and security of the youth, the staff as well as ourselves.
· Making sure that every door is secured as well as the facility.
· Making sure that all youth are where they need to be at all times at any given moment.
· Logging every movement.
· Teach the youth how to be independent instead of codependent with necessary life skills.
· Staying up to date with cognitive behavior and criminal thinking.
Food Service Worker
VA CANTEEN SERVICES-Little Rock, AR
August 2017 to May 2018
Clean and prep gourmet sandwich workstation daily.
Respond and assist with cashier duties as needed.
Assist with cleaning and closing the canteen daily.
Assist with working on the serving line as needed.
Security Officer
Little Rock School District-Little Rock, AR
May 2014 to September 2017
Enforce rules and regulations as set forth by the LRSD handbook.
Respond to emergency calls promptly and patrol premises to detect unsafe activities. Address concerns from students, parents and school staff.
Investigate incidents and prepare detailed incident reports for submission to management.
Residential Advisor
Job Corps-Little Rock, AR
November 2012 to May 2014
Provided high-quality supervision and management for the student population and positively influence student behavior with positive redirection.
Followed all integrity guidelines and procedures and ensured no manipulation of student data.
Ensured accuracy and completeness of general office duties such as data of all incident and shift reports, daily case notes, monthly and quarterly reports, student progress reports and filing.
Security Officer
Arkansas Juvenile Assessment and Treatment Center-Little Rock, AR
January 2006 to February 2014
Performed perimeter checks and operated security control-room surveillance system. Controlled access to premises, issued security passes and directed visitors to appropriate areas. Maintained logging books and radio log, filed reports and performed resident intake process. Operated telecommunication devices to dispatch emergency situations to personnel.
Correctional Officer
Arkansas Department of Corrections-Tucker, AR
May 2009 to April 2010
Conducted searches of inmates and their surroundings to ensure no illegal item is kept. Performed security observation duties and responded to emergencies.
Created and prepared forms, reports, updated files and paperwork and maintained electronic records.
Education
Diploma in Medical
Remington College - Little Rock, AR
January 2003 to December 2003
Skills
• Customer service
• Typing
• Security
• Databases
• Communication skills
• Organizational skills
• Driving
• Delivery driver experience
• English
• Leadership
• Supervising experience
• Negotiation
• Route driving
• Medical office experience
• Front desk
• Dispatching
• Microsoft Office
• Microsoft Excel
• Microsoft Outlook
• Office experience
• Cash handling
Certifications and Licenses
Driver's License
Non-CDL Class C