Office Assistant and Customer Service Specialist

Curriculum Vitae Page *

LINNET GATUMI MICHENI

Uthiru, Nairobi Phone: 076******* Email: *********@*****.*** CAREER OBJECTIVE

To secure a suitable position where I can use my customer-service, communication, stock-monitoring, recordkeeping and work-support skills to contribute positively to daily operations. I am hardworking, trustworthy, responsible and willing to learn new skills.

PROFESSIONAL PROFILE

Dependable worker with over three years of combined experience in office support and teaching. Experienced in stocktaking, preparing supply lists, purchasing items within available budgets, handling cash and cheques for banking as instructed, maintaining records, running errands and keeping work areas clean and organized. Also experienced in customer care, classroom teaching and examination coordination. Responsible, attentive to detail and able to work well with others.

CORE SKILLS

• Stocktaking and monitoring office supplies • Clear communication and respectful client assistance

• Preparing purchase lists and prioritizing essential items within budgets

• Cleanliness and maintaining orderly work areas

• Cash and cheque handling for banking as assigned • Office errands, teamwork and time management

• Recordkeeping, filing and document organization • Teaching support, classroom management and learner assessment

• Customer service and professional client relations • Examination supervision and academic coordination WORK EXPERIENCE

Office Assistant — Kimathi & Makobu Advocates Co. (formerly Mwamuye, Kimathi & Kimani Advocates) 2023–2026

• Prepared lists of office supplies that needed replenishing and assisted with purchasing.

• Prioritized essential items when funds were limited, adjusted quantities to fit the available budget, and managed spending carefully to meet office needs.

• Checked and monitored supplies to help ensure essential items were available for daily operations.

• Kept files and records organized for easy retrieval.

• Handled cash and cheques for banking as instructed and carried out daily office errands.

• Attended to clients, including senior professionals and international clients, by offering refreshments as they waited to meet the advocate.

• Maintained office cleanliness and order while handling assigned responsibilities carefully and confidentially. Teacher (BOM) — Kingstar Academy 2022–2023

• Planned and delivered lessons and assessed learners’ progress.

• Maintained classroom discipline and supported a positive learning environment.

• Communicated respectfully with learners, parents and colleagues.

• Participated in school activities and worked with other teachers to support learners. Curriculum Vitae Page 2

ADDITIONAL TEACHING AND ACADEMIC COORDINATION EXPERIENCE Various Schools

• Taught Kiswahili across all upper primary classes and English in three classes.

• Marked Insha and composition books for five classes while balancing lesson preparation and classroom teaching.

• Served as Head of Academics at one school, assigning invigilation duties and helping ensure learners remained supervised during examinations.

• Handled class performance records and examination results to support academic coordination.

• Coordinated examination orders with the school director. EDUCATION

Kajuki Secondary School — Kenya Certificate of Secondary Education (KCSE), 2008–2011 Kithinge Primary School — Kenya Certificate of Primary Education (KCPE), 1998–2007 LANGUAGES

English • Kiswahili • Kimeru

CORE VALUES

Integrity and Honesty: Handling money, cheques and office supplies responsibly. Accountability: Taking responsibility for assigned duties and completing them carefully. Reliability: Being dependable and willing to assist wherever needed. Respect and Professionalism: Treating clients, colleagues and learners politely. Teamwork: Working cooperatively with colleagues to achieve shared goals. Attention to Detail: Keeping records organized, monitoring supplies and maintaining cleanliness. Initiative and Resourcefulness: Prioritizing essential purchases and making good use of limited funds. Willingness to Learn: Being open to guidance, new responsibilities and opportunities to improve. REFEREES

Mr. Chris Sila

Headteacher, Kingstar Academy

Phone: 070*-***-***

Mr. Alex Kimathi

Managing Partner, Kimathi & Makobu Advocates Co.

Phone: 072*-***-***

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