Case Manager and Special Education Support

Tanyshia Davis

Case Manager

************@*****.*** • 315-***-**** • Channelview, TX

Professional Summary

Dedicated and human-services focused professional with 16+ years of experience supporting diverse populations, children, and families. Proven track record in family engagement, strengths-based advocacy, individual care planning, and community resource coordination. Skilled at conducting needs assessments, managing crisis situations with empathy, and driving multidisciplinary collaboration. Seeking to leverage strong background in child development, behavioral support, and casework principles to deliver impactful Case Management services. Core Competencies & Skills

● Case Management & Advocacy: Intake & Needs Assessment, Individualized Service Planning (ISP), Family Centered Support, Community Resource Coordination, Client Advocacy

● Interpersonal & De-escalation: Active Listening, Crisis Intervention, Empathy & Trauma-Informed Care, Cultural Competence, Conflict Resolution

● Administrative & Collaboration: Multidisciplinary Team Collaboration, Program Facilitation, Case Documentation & Record Keeping, Committee Leadership Professional Experience

Channelview ISD Channelview, Texas

Teaching Assistant, Special Education August 2024-Present

● Deliver individualized instructional and behavioral support to students with special needs, adjusting interventions to match diverse learning styles and emotional development goals.

● Maintain a safe, structured, and inclusive environment by applying proactive behavior-management strategies and crisis de-escalation techniques.

● Collaborate closely with teachers, specialists, and multidisciplinary teams to track student progress, adjust support plans, and ensure compliance with Individualized Education Programs (IEPs).

● Facilitate interactive, technology-enhanced lessons while serving as a primary advocate for students' academic, emotional, and social well-being. Syracuse City School District Syracuse, New York Family Engagement Facilitator Sept 2021- June 2023

● Coordinated family-centered advocacy and support services across the district, performing needs assessments and connecting underserved families with critical community resources.

● Participated in interdisciplinary treatment and intervention planning to address socioeconomic, educational, and behavioral barriers affecting student and family success.

● Organized and led district-wide engagement initiatives, including monthly community giveaway programs that provided essential relief and resources to low-income households.

● Established and facilitated a Parent-Teacher Organization (PTO) committee, fostering active communication, trust, and collaboration between families, school administrators, and community partners.

PEACE Inc. Syracuse, NY

Early Childhood Teacher 2009-2021

● Managed holistic daily care and development plans for young children, focusing on cognitive, social-emotional, and physical growth milestones.

● Conducted ongoing observations and assessments to identify early developmental delays, behavioral challenges, or family support needs, initiating timely referrals.

● Built trusting, culturally competent relationships with diverse families to assess home dynamics, offer parenting guidance, and align goals across home and classroom environments.

● Designed and executed structured, outcome-focused lesson plans incorporating daily social-emotional skill building and conflict resolution strategies. Education

Bachelor of Arts in Psychology

Child Development

Southern New Hampshire University

Associate of Applied Science

Early Childhood Education & Human Services

Onondaga Community College

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