Remote Customer Support & Animal Care Pro

SKILLS

PROFESSIONAL OBJECTIVE

WORK EXPERIENCE

Remote Support Customer Relations Technical

Dog Grooming Team Training Operations

Management

• • Conflict Resolution

JACQUELINE HELMIC

PORT ORANGE, FL 32127

417-***-**** ***********@*****.***

Accomplished professional with a proven track record across customer operations, technical workflows, and specialized animal care. Adaptable and detail-oriented, with a history of maintaining peak performance and quality standards in remote and dynamic environments. Emerge360

Customer Service Representative (Remote) // Remote // February 2025 to Current Provide high-quality remote customer support, resolving inquiries and managing client relations effectively.

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Navigate digital platforms and internal systems to ensure accurate data management and service delivery.

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• Collaborate with remote teams to maintain operational efficiency and meet satisfaction goals.

• Emerge360

Family Support

Caregiver // Remote // July 2024 to December 2024

Provided full-time care and administrative coordination for a family member during intensive medical treatment.

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• Managed complex scheduling and daily care tasks with high reliability and organizational skill.

• Family Support

The Puppy Plaza

Dog Groomer // Nixa, MO // March 2020 to June 2024

• Managed client grooming preferences and technical styling for a diverse range of breeds.

• Oversaw scheduling and customer service to maintain a high level of client satisfaction.

• The Puppy Plaza

Fluffy Puppy

Kennel Tech & Trainer // Nixa, MO // January 2019 to March 2020

• Quickly advanced to technical kennel operations and staff training.

• Maintained facility safety standards and provided specialized care for boarded animals.

• Fluffy Puppy

EDUCATION

EDUCATION & ACCOMPLISHMENTS

Children Country Club

Daycare Teacher Assistant // Daytona Beach, FL // February 2018 to December 2019

• Supported classroom management and educational activities for large groups.

• Ensured a safe, engaging environment and provided staff relief support.

• Children Country Club

GED

Cornerstone // October 2008

Recognized with "Best Employee" award for consistently meeting performance milestones.

Contact this candidate