Mahnaz Shafiei Neyestanak
North York, ON 437-***-**** ****************@*****.*** LinkedIn
SUMMARY
Accounting and bookkeeping professional with experience in accounts receivable, accounts payable, payment processing,
journal entries, and account reconciliations. Skilled in QuickBooks, Spire ERP, and Microsoft Excel. Experienced in
resolving payment discrepancies, following up on overdue accounts, and supporting daily accounting operations.
WORK EXPERIENCE
Accounting Administrative (Accounts Receivable) Sym-Tech Dealer Services Sep 2026 – Oct 2026(Short-term contract)
Thornhill, ON
• Support accounts receivable and daily accounting administration.
• Assist with customer account records, payment information, and related documentation.
• Respond to account inquiries and coordinate with colleagues to resolve discrepancies.
Bookkeeper (AR/AP) Reboot Sales & Distribution Feb 2026 – Aug 2026 Toronto, ON
• Managed accounts receivable and accounts payable using Spire ERP and QuickBooks.
• Prepared and processed invoices, customer payments, receipts, credit memos, and account adjustments.
• Recorded and posted journal entries and maintained accurate financial records.
• Reconciled customer accounts and investigated payment discrepancies.
• Prepared and sent statements of account to customers and followed up on overdue payments.
• Communicated with customers by email and phone regarding invoices, payments, and account inquiries.
• Processed credit card payments and electronic transfers, and applied payments to customer accounts.
• Handled collections on past-due customer accounts, resolving disputes and securing payment through proactive
follow-up.
• Entered and verified expense transactions in the accounting system, checking entries for accuracy before posting.
• Maintained customer records and ensured all accounting information was accurate and up to date.
• Supported the accounting department with daily bookkeeping and administrative tasks.
Personal Financial Representative Primerica Oct 2025 – Present Mississauga, ON
• Provided personalized financial needs analyses to help clients improve cash flow, reduce debt, and build long-
term wealth.
• Educated clients on insurance, investment products, budgeting, and financial protection strategies.
• Assisted customers through application and onboarding processes, ensuring accuracy and compliance.
• Registered Dealing Representative with PFSL Investments Canada Ltd.
• Built and maintained strong client relationships through professional follow-ups and solution-driven guidance.
Client Service & Accounting Assistant Intern Gluterria Inc. Jan 2024 – Apr 2024 Toronto, ON
• Processed and tracked invoices with accuracy and timely payment follow-up.
• Maintained financial and administrative documentation.
• Supported monthly account reconciliations and inventory tracking.
• Resolved client payment inquiries and discrepancies.
• Worked with cross-functional teams to match accounting records with inventory movement.
Administrative Assistant Sanat Gostaran Baharestan Jan 2020 – Jan 2023 Esfahan, Iran
• Supported accounting and administrative operations.
• Assisted with budgeting and financial reporting.
• Maintained financial records and transaction documentation.
• Tracked invoices, expenses, and account reconciliations.
• Assisted with audit preparation and compliance documentation.
Teaching Experience (Volunteer) ARFAK (charity) Jan 2018 – Jan 2022 Tehran, Iran
• Designed and delivered math lessons to children in low-income communities, adapting teaching methods to
diverse learning needs.
• Strengthened communication, patience, and empathy through mentoring and teaching.
EDUCATION
• Postgraduate Certificate in Global Business Management Centennial College, Toronto, Canada May 2023 –
Dec 2024
• Bachelor's Degree in Mechanical Engineering Sharif University of Technology, Tehran, Iran Jan 2016 – May
2021
CERTIFICATES
• Intuit Academy — Bookkeeping Basics — Issued 2026
• Lean Six Sigma – Green Belt, Educate360
• Accounting: From Beginner to Advanced — Udemy
• Mutual Funds License (IFSE Certificate) April 2025
TECHNICAL SKILLS
Accounting & Bookkeeping: Accounts Payable (AP), Accounts Receivable (AR), Invoice Processing, Journal Entries,
Account Reconciliation, Bank Reconciliation, Expense Reporting, Month-End Support, Payment Processing, Credit Memos
Financial Operations: Customer Billing, Collections, Customer Statements, Expense Tracking, General Ledger Support,
Financial Documentation
Customer Service & Communication: Customer Communication, Account Management, Client Relationship Management,
Customer Support, Problem Resolution
Administrative & Analytical: Data Entry, Document Management, Financial Reporting Support, Inventory Tracking,
Process Improvement, Administrative Support
Software: QuickBooks, Spire ERP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Professional Skills: Attention to Detail, Organization, Time Management, Problem Solving, Analytical Thinking, Team
Collaboration, Adaptability, Confidentiality, Multitasking