Healthcare Data Entry & HIPAA Compliance
Resume:
Gina Hayes
832-***-**** • ******.*****@*******.*** • Houston, TX 77077
Detail-oriented professional with extensive experience in healthcare documentation and data entry. Achieved 98% data input accuracy and improved processing efficiency by 22% through effective verification protocols. Committed to enhancing operational workflows while ensuring compliance with HIPAA regulations.
Summary
Skills • EMR
• Health Information System
• Medical records management
• Data Entry
• Data processing
• Document Management
• HIPAA
• Administration
• Customer Service
• Relationship Management
• Salesforce
• Zendesk
12/2023 - Current
Deputy County Clerk, Fort Bend County Tax Office
04/2022 - 11/2023
Data Entry Specialist (WFH), Boston Medical Center 01/2020 - 03/2021
Insurance Verification & Billing Clerk, Preventice Solutions Experience
Payment Posting, elevated data processing accuracy by 22% through the implementation of cross-checking routines during the entry of public records and tax documentation.
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Updated vehicle registration, licensing, and payment data in county databases to ensure compliance with county and state policies.
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Oversaw and maintained confidentiality of sensitive documents, including legal, tax, and resident records, while ensuring HIPAA and data privacy compliance.
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Provided customer service support to residents, addressing inquiries, documentation requests, and payment transactions.
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Organized physical and digital files using standardized naming and categorization systems to enhance retrieval and audit readiness.
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Achieved a 98% accuracy rate in data entry by establishing verification workflows that minimized manual entry errors and improved audit outcomes.
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Facilitated input of patient demographics, insurance data, and claims records into EMR systems to ensure real-time synchronization across departments.
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Diagnosed and resolved data discrepancies through collaboration with medical billing and administrative teams, ensuring record integrity.
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Maintained compliance with HIPAA regulations by securely managing sensitive patient data and adhering to strict access control procedures.
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Indexed, archived, and retrieved digital files for audits, reducing retrieval time by 30% and supporting healthcare data continuity.
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Validated patient insurance coverage and benefits through online payer portals and EHR systems, facilitating accurate billing and timely claims submission.
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08/2018 - 12/2019
Document Management Specialist, Simply Healthcare Plans 11/2015 - 03/2018
Intake & Medical Records Specialist, US Anesthesia Partners Diminished claim rejections by 15% through the implementation of thorough verification protocols and proactive data corrections prior to submission. Assist with corrected claims
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Entered billing codes (CPT, ICD-10) and payment details into claims processing systems, decreasing errors and denials.
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Followed up with insurance carriers to resolve discrepancies and appeal denials, accelerating reimbursement timelines.
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Maintained accurate billing documentation and generated performance reports for internal audits and compliance.
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Scanned and uploaded medical records in a timely manner. Enhanced document retrieval by redesigning filing protocols and digitizing 90% of archived records.
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Categorized and archived incoming correspondence and claims data into document management systems, enhancing tracking efficiency.
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Conducted routine audits of physical and digital records to ensure data accuracy and compliance with HIPAA and internal standards.
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Prepared and organized supporting documentation for appeals and medical necessity reviews, streamlining claims processing for timely resolutions.
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Coordinated cross-department access to secure documentation while safeguarding confidentiality in high-volume healthcare operations.
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Collected and verified patient demographics, insurance information, and medical histories during intake to ensure thorough documentation and compliance with standards.
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Maintained a 99% record accuracy rate across over 200 weekly patient files through meticulous intake reviews and structured data entry. Maintained corrected claims files to support accurate reimbursement processes.
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Organized and preserved paper and electronic health records, ensuring compliance with HIPAA and organizational protocols to maintain data integrity.
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Supported scheduling, referrals, and authorizations by maintaining accurate and up-to-date information in EMR system to facilitate patient care.
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Enhanced patient data collection reliability by instituting a checklist-driven intake process, reducing follow-up documentation needs by 25%.collecting and recording health information, coordinating care with medical professionals.
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03/2026
Certificate, Customer Relationship Managment
Udemy, Remote
Certificate, Medical And Clinical Administration
Alison Learning, Remote
Certificate, Chat For Customer Service
UDEMY, Remote
Certificate Of Technical Studies, Medical Assistant Northwestern Educational Center, Houston
High School Diploma
Hawksbill High School, Bahamas
Education
Certifications • Certificate of Technical Studies: Medical Assistant
• Northwestern Educational Center
• 11/2021
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