Childcare and Workforce Development Leader
Resume:
Sharon D.
Cowan
Dedicated and compassionate professional with a strong passion for helping others and over 30 years of experience in education, workforce development, and childcare leadership. I am skilled in communication, office management, and program coordination. Proven ability to support individuals in achieving personal and professional goals through guidance, organization, and community collaboration.
Contact
************@*****.***
1516 S. Mclean Blvd.
Memphis, TN 38114
Education
University of Memphis (formerly Memphis State University)
Master of Arts (MA), Special Education
Bachelor of Arts (BA), Communication and Fine Arts
Hamilton High School
Skills
Leadership and Team Supervision
Verbal and Written Communication
Microsoft Office Suite (Word, Excel)
Windows Operating Systems
Office Administration and Management
File Management and Data Organization
Project Coordination
Payroll and Recordkeeping
Customer and Client Support
Strong Typing, Grammar, and Telephone Skills
Experience
Employment Specialist
DISMAS CHARITIES
2017-2026
Assist residents with securing employment through job readiness training and community partnerships.
Support clients in obtaining identification, establishing bank accounts, and accessing community resources.
Utilize Microsoft Word and Excel for documentation and reporting.
Maintain accurate files and records using Windows-based systems.
Operate standard office equipment and manage administrative tasks.
Demonstrate strong organizational, communication, and problem-solving skills.
Director
BB’S FRESH START CHILDCARE CENTER
1995-2017
Managed daily operations of a childcare center serving children ages 2–12.
Supervised staff, processed payroll, and maintained financial records.
Developed age-appropriate curricula and activity programs.
Designed weekly menus and ensured compliance with health and safety standards.
Coordinated transportation and maintained positive communication with parents.
Instructor
CORRECTIONS CORPORATION OF AMERICA (CCA)
1997-2008
Taught Language Arts to youth offenders ages 13–18.
Developed lesson plans aligned with educational standards.
Encouraged academic growth and personal development in a structured environment.
Teacher
MEMPHIS CITY SCHOOL
1982-1997
Taught Language Arts in elementary and middle school settings.
Maintained effective communication with students, parents, and faculty.
Created engaging lesson plans to promote literacy and academic achievement.
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