Armed Transit Security Officer

KERVINS KENSLEY LISMA

ARMED SECURITY OFFICER TRANSIT SECURITY

Miramar, FL 763-***-**** ***************@*****.*** PROFESSIONAL SUMMARY

Reliable and professional Armed Security Officer with 4+ years of hands-on experience in residential, public, and high-traffic environments. Experienced in armed protection, patrol, access control, surveillance, incident response, and emergency situations. Known for staying calm under pressure, communicating respectfully, exercising sound judgment, and maintaining a professional presence while protecting people and property.

PROFESSIONAL EXPERIENCE

ARMED SECURITY OFFICER

Platinum Security Florida • Dec. 2021 – Present

• Provide professional armed protection for residents, employees, clients, passengers, visitors, and property.

• Conduct foot and vehicle patrols while maintaining strong situational awareness and identifying safety concerns.

• Perform transit security duties in public transportation and high-traffic environments.

• Monitor surveillance systems, control access, verify identification, and enforce site procedures.

• Respond to alarms, disturbances, suspicious activity, emergencies, and other security incidents.

• Use calm communication and de-escalation techniques to manage difficult or tense situations safely.

• Prepare clear, accurate incident reports, daily activity reports, and required documentation.

• Coordinate with supervisors, law enforcement, EMS, fire departments, and emergency personnel when needed.

• Follow firearm-safety procedures, post orders, company policies, and applicable Florida regulations. CALL CENTER REPRESENTATIVE

Walgreens Miramar, FL

• Assisted customers professionally while resolving questions, concerns, and service requests.

• Handled sensitive customer information accurately, discreetly, and confidentially.

• Followed established procedures in a fast-paced, regulated environment.

• Maintained patience, professionalism, and composure during challenging interactions. PROFESSIONAL STRENGTHS

• Situational Awareness

• Sound Judgment & Decision-Making

• Professional Communication

• De-escalation & Conflict Management

• Attention to Detail

• Emergency Response

• Customer & Public Relations

• Teamwork & Reliability

• Clear Report Writing

• Confidentiality & Integrity

CORE SECURITY SKILLS

• Armed Security & Firearm Safety

• Transit & Public Safety

• Patrol & Surveillance

• Access Control & ID Verification

• Threat Detection & Prevention

• Alarm Response

• Crowd & Visitor Management

• Radio Communications

• Incident Response

• Law Enforcement Coordination

EDUCATION

FVI School of Nursing and Technology

Miramar, FL • Medical Assistant Program, May

2024

LICENSES & CERTIFICATIONS

• Florida Armed Security Officer License

• Firearms Certification

• CPR / First Aid / BLS — American Red Cross

PROFESSIONAL APPROACH

Safety first, respectful communication, attention to detail, and consistent adherence to post orders and established procedures.

ARMED SECURITY • TRANSIT SECURITY • PUBLIC SAFETY • PROFESSIONAL SERVICE

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