Receptionist & Administrative Assistant

NEHA CHADHA

Regina, Saskatchewan, Canada

639-***-**** **********.***@*****.***

PROFESSIONAL SUMMARY

Reliable and professional Receptionist and Administrative Assistant with 7 years of experience in front desk operations, customer service, telephone communication, scheduling, records management, and general office administration. Experienced in welcoming visitors, handling high-volume calls and inquiries, preparing documents, maintaining confidential records, and supporting daily office operations. Proficient in Microsoft Word, Excel, Outlook, Teams, and Google Workspace. Known for excellent attendance, professionalism, attention to detail, and a friendly and respectful approach to clients, visitors, and colleagues. Seeking a stable, long-term receptionist opportunity where I can contribute to an efficient and welcoming workplace. CORE SKILLS

• Reception & Front Desk Operations

• Visitor Greeting & Guest Services

• Telephone & Email Communication

• Customer Service & Client Support

• Microsoft Word, Excel & Outlook

• Microsoft Teams & General Computer Applications

• Data Entry & Record Management

• Confidential Records Management

• Calendar & Meeting Scheduling

• Office Administration & Clerical Support

• Filing & Document Organization

• Mail & Package Handling

• Professional Communication

• Multitasking & Time Management

• Attention to Detail

• Problem Solving

PROFESSIONAL EXPERIENCE

AGC, India

Receptionist & Administrative Assistant

April 2019 – April 2026

• Managed front desk operations and provided professional and welcoming service to visitors, clients, staff, and other stakeholders.

• Answered and directed a high volume of incoming telephone calls, ensuring inquiries were routed to the appropriate department or staff member.

• Responded to email and electronic inquiries promptly and professionally, providing accurate information and assistance.

• Welcomed visitors, identified their needs, and directed or escorted them to the appropriate staff members or departments.

• Scheduled meetings and appointments and maintained organized calendars for multiple staff members.

• Maintained accurate manual and electronic filing systems while ensuring confidential information was handled appropriately.

• Prepared correspondence, documents, reports, and other administrative materials with strong attention to accuracy and presentation.

• Received, organized, and distributed incoming mail, documents, and packages.

• Assisted staff with day-to-day administrative and clerical responsibilities to support efficient office operations.

• Maintained accurate records and completed data-entry tasks while ensuring information was organized and up to date.

• Handled multiple priorities in a busy office environment while maintaining professionalism and attention to detail.

• Worked cooperatively with colleagues and departments to resolve inquiries and ensure smooth daily operations.

EDUCATION

Bachelor of Computer Science

Punjab Technical University (PTU), India

TECHNICAL SKILLS

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• Microsoft Teams

• Google Docs

• Google Drive

• Email & Internet Applications

• Basic Database Management

• Digital Filing & Record Management

ADDITIONAL INFORMATION

• Legally authorized to work in Canada

• Available for full-time employment

• Flexible availability for weekdays, weekends, and shifts

• Available to start immediately

• Interested in a stable, long-term position

Contact this candidate