Microsoft 365 & Azure IT Administrator
Resume:
Contact
070******** (Work)
****************@*****.***
www.linkedin.com/in/ahmed-
anifowoshe-a61743b1 (LinkedIn)
Languages
English
yoruba
Certifications
Microsoft Certified: Azure
Fundamentals
Microsoft Certified: Azure
Administrator
CCNA
Kubernetes and Cloud
Essentials
System Administration and IT
Infrastructure
Services(Google)
The Bits and Bytes of Computer
Networking
Ahmed Olayinka Anifowoshe
Summary
Results-driven IT professional with 6+ years of experience managing Microsoft 365, Windows infrastructure, user identity and access, endpoint support, IT operations, vendor coordination, asset lifecycle management, and IT service delivery. Experienced in developing IT SOPs, onboarding/offboarding, cloud administration, and enterprise support.
Experience
Bridge Credit Limited
Information Technology Administrator
March 2023 - Present Lagos, Lagos
State, Nigeria
• Monitoring and maintaining networks and servers.
• Upgrading, installing, and configuring new hardware and software.
• Implementing security protocols and procedures.
• Creating user accounts and performing access control Using Cpanel.
• Managing and Troubleshooting Core Email Issue’s Using WHM and Cpanel
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Repair of office devices e.g., Laptop, routers etc.
• Troubleshooting Network Related Issue’s.
• Configuring Firewall policy on Mikrotic Router
• Ensuring Internet is readily available for business activity in all branches.
• Providing Support to branch wide Via Phone,Google Meet,Teams,Skype,Zoom e.t.c
• Professional input in hardware purchases
• Upload of repayments on loan balance applications.
• Ensure all our networks are secured by Ensuring all network connection’s goes through the Firewall Policy Created on Mikrotic Router
• Ensuring backups and adequate disaster data recovery processes
• Enforcing IT policies.
• Administering ZKTCO Security Door Server
• Troubleshooting of Company Phone PBX box
Email, Network and Server Migration.
• System Data Recovery
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• Troubleshooting Mail DNS with Cloudfare
• Administration of office 365 and Zoho Accounts
• SCCM and Intune Administrator
KTV Value Added Oil Services Limited
Information Technology & Document Control Officer
July 2022 - March 2023 (9 months)
Lagos, Nigeria
Assists in installing, designing, configuring, and maintaining system hardware and software.
Analyzes and troubleshoots the network logs and tracks the nature and resolution of problems.
Monitors usage to ensure the security of data and access privileges. Installs supports and maintains both physical and virtual network servers and appliances.
Establishes and maintains user accounts, profiles, file sharing, access privileges, and security.
Researches, analyze, monitors, troubleshoots, and resolves server or data network problems.
Develops, maintains, and implements network support, and archiving procedures.
Researches and evaluates new technologies related to computer networking. Assists in planning, coordinating, and consulting with vendors and clients for hardware/software purchases, product services, and support. Assists and provides support to the employees as necessary, monitoring network servers and providing internet and intranet user support. Establishes and maintains user e-mail accounts.
Provides e-mail training and software support.
Provides e-mail documentation and updates user manual as needed. Researches and troubleshoots e-mail problems by reviewing mail logs, records, and network configurations.
Office 365 and Exchange Administrator
Responsible for maintaining the organization’s public image through the implementation of marketing initiatives.
Support the development of web content, web pages, social media pages, and other online promotions
Responsible for all organization’s branding (ID / Access Cards, Complimentary Cards Email Signatures, Souvenirs) etc.
Responsible for the timely, accurate and efficient preparation and management of documents.
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Archiving files and ensuring all team members have access to necessary documentation.
Develop and maintain systems for document storage and retrieval, and help train other employees on efficient system usage.
Ensuring the secure destruction and disposal of sensitive documents. TILT Group of Companies Limited
Information Technology Support Engineer
March 2021 - July 2022 (1 year 5 months)
Lagos, Nigeria
Domain maintenance and website Editing and picture update on Tilt Construction,Tilt Energy,Omron Construction,Habtob Global, System Upgrading
System Repair
Social Media updating/analysing
Group Email Maintenance/Creating New Email For New Staff. Installing and Configuring Computer hardware and Software,Printer Network Maintenance and Monitoring
Backup and virus scanning of Domain
Polaris Bank Ltd.
6 years
Regional Informational Technology support Officer
October 2019 - February 2021 (1 year 5 months)
Lagos, Nigeria
Implementation and Management of Windows
Server, IIS and also responsible for level 2/3
support of all servers and Client -related issues. Collaborated with the network team to develop
and implement disaster recovery plans and
reduce recovery time in the event of a system
failure
Provide L2/L3 Support for cloud and on-prem
email infrastructure hosted on Server 2013,2016
for 1,000+ users.
Securing email by implementing SPF,DMARC and
Dkim.
Resolve any issue related to OS
level(access,performance,bugs,freeze,etc…)
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Priority Banking Officer
March 2015 - September 2019 (4 years 7 months) lagos,Nigeria Mobilisation of Deposit
Account opening/Acquiring New Customer
Booking of Loan
Report Writing
Managing and creating relationship with existing account Booking fixed deposit
Premises visitation (KYC)
Confirmation of cheques and transactions
Customer loan record keeping and filing
Customer Service Officer
Attending to customer's enquires and complaints
BVN enrollment and linkage
Cheque book request and stoppage
Processing cash retract
Processing account opening and closure
Updating of customers information (CIU) Customer record keeping / filling Standard Chartered Bank
digital banking officer
January 2014 - January 2015 (1 year 1 month)
Lagos, Nigeria
Sending of mobile banking pin and online
Sending of Mpins mobile Banking pins) for mobile banking registration Calling of customers to register on mobile banking Assisting customers in registering mobile and internet banking Registering customers for bvn
Education
University Of Lagos
Post Graduate Diploma (P.G.D), Computer Science 2024 - 2026 National Open University of Nigeria
Bachelor of Applied Science (B.A.Sc.), Computer Science · (2015 - 2019) Grace Polytechnic
National Diploma, Computer Science · (2011 - 2013)
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