PAUL STEVENS
Baltimore, Maryland 443-***-**** **************@*****.*** Army Veteran
WAREHOUSE & LOGISTICS OPERATIONS LEADER
Warehouse and logistics operations professional with progressive leadership experience in high-volume distribution environments. Experienced in supervising inbound operations, coordinating teams and workflow, maintaining inventory accuracy, monitoring KPIs, dispatching trucks and drivers, and supporting safe, efficient warehouse operations. Skilled in SAP, ICS, Microsoft Excel and Word, employee training, team development and operational problem-solving. PROFESSIONAL EXPERIENCE
RYDER - Halethorpe, Maryland April 2023-Present
Inbound Night Shift Supervisor / CTL Trainer July 2024-Present
• Lead night-shift inbound operations supporting the Frito-Lay account in a fast-paced 3PL distribution environment.
• Direct daily inbound receiving, palletizing, product movement and warehouse placement.
• Assign employees and resources according to workload and operational priorities.
• Monitor productivity, safety, inventory accuracy and completion of daily objectives.
• Coordinate and dispatch trucks and drivers to support efficient transportation and dock operations.
• Perform and verify required fuel checks and transportation-related operational tasks.
• Utilize SAP and ICS for warehouse operations, inventory control and product movement.
• Track, enter and monitor KPI and operational performance data; adjust labor and workflow based on volume.
• Train employees authorized to operate stand-up lift equipment as a CTL trainer.
• Reinforce safety procedures, coach employees and communicate operational priorities with management. Team Lead November 2023-July 2024
• Promoted into leadership after demonstrating strong operational knowledge and performance.
• Assisted with employee direction, workflow coordination, productivity and daily warehouse priorities. Warehouse Associate April 2023-November 2023
• Supported daily warehouse and inbound operations before promotion to Team Lead. UTILIQUEST - Beltsville, Maryland April 2018-April 2023 Utility Locator / Lead Technician
• Located and marked underground utility infrastructure while maintaining safety and accuracy standards.
• Served in a lead capacity supporting field operations and team performance.
• Coordinated daily assignments and helped ensure timely completion of work.
• Trained employees on procedures, equipment and safety expectations.
• Maintained operational documentation and communicated with supervisors, contractors and other stakeholders.
• Managed changing priorities across multiple field locations. LANCASTER FOODS - Jessup, Maryland November 2015-January 2018 Reach Truck Operator / Production Lead
• Supported high-volume food distribution and production operations and advanced into leadership responsibilities.
• Coordinated employees and workflow to meet production requirements.
• Supported inventory movement, product organization, productivity, quality and operational accuracy.
• Operated reach-truck equipment using safe material-handling practices. ESTES EXPRESS LINES
Freight / Warehouse Operations
• Supported freight, dock and warehouse operations in a fast-paced transportation environment.
• Coordinated and dispatched trucks and drivers according to operational requirements.
• Conducted fuel checks and supported transportation readiness.
• Assisted with freight movement and communicated with drivers and operations personnel. MILITARY SERVICE
MARYLAND ARMY NATIONAL GUARD Army Veteran
• Served in a structured operational environment emphasizing accountability, teamwork and adherence to established procedures.
• Developed experience completing assigned missions and adapting to changing operational requirements. CORE SKILLS
Warehouse Operations • Inbound Operations • Logistics & Distribution • Team Leadership • SAP • ICS • Inventory Accuracy • KPI Tracking & Reporting • Truck & Driver Dispatch • Receiving • Material Flow • Employee Training • Safety Compliance • Workforce Coordination • Process Improvement • Microsoft Excel • Microsoft Word • Stand-Up Lift Training