Operations & Program Analyst (MBA)

S S A N Y U I S O N, M B A

Huntsville, AL ***** ******@*******.*** 256-***-****

Active SECRET Clearance www.linkedin.com/in/ssanyu-ison-mba-366564189 PROFESSIONAL SUMMARY

Operations and Program Analyst with experience supporting executive leadership, Human Capital initiatives, workforce planning, and cross-functional projects in consulting and government-focused environments. MBA in International Business with a Finance degree and a strong background in analyzing data, developing executive presentations, coordinating stakeholder engagements, and improving operational processes. Recognized for strong organizational skills, sound judgment, attention to detail, and the ability to manage multiple priorities while supporting senior leaders in dynamic environments. EDUCATION

University of Alabama, Huntsville Oakwood University MBA, GPA = 3.9/4.0 B Sc Finance

Study Abroad Program ~ Romanian American University ~ Salutatorian Honors - Dean’s List of the School of Graduate Studies – University of Alabama, Huntsville CORE COMPETENCIES/ SKILLS

Executive Operations Support Program Analysi s Executive Calendar Coordination Stakeholder Engagement Workforce Planning Human Capital Management Strategic Planning Executive Briefings Data Analysis & Reporting Process Improvement Cross-Functional Collaboration Project Coordination Meeting Facilitation Executive Communication Systems: Excel, PowerPoint, Outlook, Teams, SharePoint, Smartsheet, SAP, Kronos, BambooHR, Trello, Asana, Zoho, ATS platforms

PROFESSIONAL EXPERIENCE

Kindly Human July 2025 – Present

Peer Listener

Delivered structured, confidential support sessions while adhering to established program guidelines and service standards.

Applied strong interpersonal skills to engage individuals across a range of topics, building trust and maintaining consistent communication.

Maintained detailed records and followed compliance protocols to support quality assurance and program consistency. Managed and coordinated scheduled sessions. Deloitte May 2024 – June 2025

Human Capital Consultant

Supported Human Capital and organizational initiatives for U.S. Army Materiel Command through workforce planning, organizational analysis, and executive-level project coordination.

Prepared executive briefings, reports, presentations, and decision-support materials for senior government and organizational leadership.

Coordinated cross-functional meetings, managed action items, and collaborated with multiple stakeholders to ensure timely execution of strategic initiatives.

Analyzed workforce and operational data to identify trends, support planning efforts, and provide recommendations to leadership.

Developed surveys, dashboards, and reporting tools that improved organizational visibility and informed leadership decision-making.

Managed multiple priorities simultaneously while maintaining exceptional attention to detail in a fast-paced consulting environment.

TeamHealth October 2023 – May 2024

Invoice Analyst

Reviewed documentation and financial records to ensure accuracy and compliance with contracts.

Maintained organized documentation and reporting for multiple vendor accounts.

Coordinated cross-functional processes supporting healthcare operations while maintaining accurate documentation and compliance with organizational procedures.

Prepared reports, analyzed operational data, and tracked key metrics to support leadership decision- making.

Collaborated with internal stakeholders to resolve issues and improve workflow efficiency. Lordstone Corporation March 2022 – January 2024

Executive Recruiter/ Executive Researcher

Supported executive recruitment initiatives, candidate sourcing, screening, and interview coordination.

Maintained reports and dashboards to support workforce planning and operational decision-making.

Conducted candidate research, background checks, and reference verification.

Assisted leadership in refining role requirements during organizational transitions.

Coordinated candidate communications and maintained recruiting documentation. Upwork March 2019 – December 2023

Business Consultant / Recruiter

Advised small organizations on hiring strategies, organizational growth, and workforce planning.

Managed end-to-end recruiting processes including candidate sourcing, screening, and offer.

Managed multiple client projects simultaneously while coordinating deliverables across stakeholders.

Developed executive presentations, strategic reports, and business recommendations for leadership

Conducted market and business research to support organizational planning and strategic initiatives. Eurofins MWG Operon Jan 2009 – March 2011

HR Liaison/Accounts Receivable Specialist

Maintained employee records and HR documentation while ensuring data accuracy and confidentiality.

Coordinated onboarding documentation, payroll records, and personnel data across HR and Finance.

Prepared KPI reports and analyzed workforce data using Excel to support business decisions.

Coordinated across HR and finance teams to maintain accurate payroll and employee records. VOLUNTEER WORK

Nursing Home Ministries 2022 - Present

Gentiva Hospice 2024 - Present

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