Heavy Equipment & Program Coordinator

GERMELL LAWRENCE

***** ******* **** ******, **** 44117 216-***-****

Email: ***************@*****.***

OJECTIVE

I am a motivated individual with skills in personnel management, interpersonal communication, experience in customer service and conflict resolution seeking the chance to develop my experiences.

EXPERIENCE

March 2025 — October 2025 City of Cleveland Cleveland, Ohio

Heavy machine operator/ Temporary city employment

Trim Crew Supervisor

Grass cutting, removal of debris from empty lots and properties.

Maintaining daily log sheets for assigned work areas.

Clean and prepare the equipment for the next day. Submit weekly reports.

Scioto Services

August 2023- January 2024

Euclid, Ohio

Maintenance Technician

General Maintenance/Cleaned classrooms

General plumbing/Snake toilets

Interior painting/Drywall repair

Strip, Buff, Wax floors

February 2022 – September 2024 More lite Inc. Beachwood, Ohio

Program Coordinator

Network prospects to gain new clients.

Provided services for clients nationwide.

Prepared packages/inventory from warehouse.

Maintained front desk functionality.

June 2021 – February 2022 Lincoln Electric Euclid, Ohio

Ranger Assembly Line

Engine welder/assembler.

Build generators and assembled engines.

Prepared box mount finisher.

January 2019 – June 2021 CareSource Mayfield Hts., Ohio

Behavior Health Patient Navigator

Provided support and assistance to Case Managers and Team Leads.

Prepared resources and care providers for clients.

Assisted with claims with UTR members.

Updated client’s family information through authorized representatives and legal guardians.

Reviewed cases and claims for emergency room visits, hospital admissions and other appointments.

Maintain and support others with heavy caseloads to ensure accurate HEDIS requirements are met.

January 2008 — January 2019 Cleveland Clinic Euclid, Ohio

Patient Access Representative

Assisted patients with access to medical treatment facilities.

Greeted patients at the front desk/information center upon arrival.

Retrieved and verified patient insurance coverage information.

Handling medical history and medical complaints of patient information.

Entered and processed patient documentation information into hospital database.

EDUCATION

Bowling Green State University – Bachelor of Arts in Communication – May 2007

Collinwood High School – Diploma – June 2002

QUALIFICATIONS

Excellent customer service/communication skills- (phone and verbal)

Type 50wpm

Microsoft Office Certified (Word/Power Point/Excel and Access)

Credit card processing through Chase I Terminal

Professional References Available Upon Request

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