Juvenile Probation Case Management Professional

DOROTHY G. PIEDIMONTE, BSN

Austin, TX 305-***-**** ************@*****.*** English / Conversational Spanish

JUVENILE PROBATION OFFICER I / II - OUTREACH & TRACKING

PROFESSIONAL SUMMARY

Child-welfare and court-involved family professional with experience in youth supervision, case management, crisis intervention, behavioral observation, family contact, service coordination, and objective documentation. Current M.S. student in Criminology and Criminal Justice; judge-appointed Foster Care Review Board member and CASA trainee. Strong interviewing, fact-verification, court-reporting, and multidisciplinary coordination skills.

CORE QUALIFICATIONS

Juvenile & Family Case Management Home / Community Contact Court Compliance Monitoring Interviewing Behavioral Observation Crisis Intervention & De-escalation Service Coordination Court Documentation Records Review Child Safety Family Engagement Field Scheduling

RELEVANT EXPERIENCE

Founder / Director / Court-Ordered Supervised Visitation Monitor Bluegrass Family Visitation LLC Jan 2026-Present

Supervise court-involved parent-child visitation; monitor safety, behavior, compliance with visitation parameters, and family interaction while maintaining professional neutrality.

Interview and communicate with parents, caregivers, attorneys, GALs, DCBS personnel, and other professionals; distinguish direct observation, reported information, allegation, and verified fact in written reports.

Coordinate schedules, referrals, case information, and follow-up across families and justice/social-service professionals while maintaining confidentiality.

Youth Care Worker Key Assets Kentucky Aug 2025-Jan 2026

Provided trauma-informed direct care and crisis intervention for court-involved youth in residential treatment; monitored behavior, safety, coping skills, and progress toward service-plan goals.

Documented incidents and observations in the electronic record and coordinated with families, DCBS, court-related professionals, treatment staff, and behavioral-health providers.

Worked directly with emotionally and behaviorally dysregulated youth using de-escalation, professional boundaries, and consistent expectations.

Independent Contractor / Case Manager Law Office of Johanna Gomez, Esq. / Gentle Care Agency Nov 2016-Sep 2022

Managed high-stress client matters involving interviewing, document review, service coordination, follow-up, and communication across legal, healthcare, and community systems.

Gathered and organized case facts, maintained accurate records, tracked services and client needs, and followed matters through completion.

COURT & CHILD-WELFARE SERVICE

Judge-Appointed Board Member Kentucky Citizen Foster Care Review Board 2026-Present

Review foster-care cases involving placement, permanency, reunification, services, agency compliance, and progress toward permanency.

CASA Preservice Trainee CASA of Lexington 2026-Present

Training in DNA proceedings, interviewing, home/family contact, records review, independent fact verification, court reporting, child development, and best-interest advocacy.

EDUCATION

M.S., Criminology & Criminal Justice, in progress; expected 2027 Eastern Kentucky University

18 Graduate Credits, Forensic Psychology & Interdisciplinary Behavioral Science; GPA 4.0 Kentucky State University

B.S.N., Nursing, magna cum laude; GPA 3.74 University of Miami

Early Childhood Education Certificate College of Marin

CERTIFICATIONS & ADDITIONAL QUALIFICATIONS

Targeted Case Management: Core, SMI, SUD (active through Aug 2027) Case Management in Child Protection (active through Aug 2027) Five active CITI certifications Trauma-informed practice Mandatory reporting AFCC Student Member

Prepared to complete Texas Juvenile Probation Officer certification, CPR/First Aid, and Handle with Care requirements within the required timeframe. Available for a 4/10 field schedule, weekends, and evening hours.

ADDITIONAL PROFESSIONAL EXPERIENCE

Clinical Research Coordinator / Research Associate University of Miami School of Medicine 1997-2004

Managed regulated investigations requiring interviewing, protocol compliance, data integrity, accurate documentation, and coordination with physicians and institutional teams.

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