Andrew Mclean
Full Stack Developer
**************@*****.*** 570-***-**** Brooklyn, NY
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TECHNICAL & CORE COMPETENCIES
● Languages: JavaScript (ES6+), Python, HTML5, CSS3, Ruby (beginner)
● Frameworks & Developer Tools: React, Flask, SQL basics, Database Management, Git & GitHub, Linux environment, Claude Ai Tools, IT Support, Troubleshooting
● Engineering Practice: Engineering experience through hands-on personal projects, Organized work-flow, Troubleshooting
● Productivity Software: Microsoft Office, Microsoft Word, Excel, PowerPoint, Outlook, Google Workspace
● Operations & Client Support: Customer Service, Customer Communication, Client Communication, Clerical Support, File Organization, Scheduling, Scheduling & Time Management, Data Entry, Record Keeping PROJECTS
Airbnb Clone React, JavaScript, HTML, CSS, Node.js, Express
● Engineered a full-stack Airbnb-inspired web application featuring user authentication, property browsing, and listing management functionality.
● Developed a React-based frontend and integrated an Express.js backend with SQL database operations to manage users, properties, and application data.
● Implemented CRUD functionality allowing users to create, edit, update, and manage their own property listings through a responsive web interface.
Splitwise Clone JavaScript, HTML, CSS, Python, Flask
● Collaborated with a two-person development team to design and engineer a full-stack expense management application inspired by Splitwise using Python, Flask, and SQL.
● Developed the User Profile and Payment History pages, creating dynamic interfaces for users to manage account information and track expenses.
● Implemented an expense settlement feature that allowed users to mark shared payments as completed and update transaction records.
Aura Social Media App (Solo) JavaScript, HTML, CSS, Python, Flask
● Designed and engineered a full-stack social media application featuring user authentication, profile management, and content posting functionality.
● Developed the frontend interfaces and implemented backend routes using Flask to connect user interactions with application logic.
● Collaborated with AI-assisted development tools (Claude AI) to debug code, improve application structure, and accelerate the learning process while building an end-to-end web application. EXPERIENCE
Customer Service Representative • Department of Education • (On-site in Office) Brooklyn, NY 12/2025 – 06/2026
● Answered incoming calls and assisting customers with questions related to education services and accounts.
● Reviewed customer records to identify issues, requests, or missing information.
● Updated and maintained accurate customer data in internal systems.
● Provided guidance on processes, forms, and required documentation.
● Resolved customer concerns efficiently while maintaining professionalism and confidentiality. Administrative Office Assistant • ATC Services • (Onsite in Office) Union, NJ 10/2025 – 01/2026
● Answered phone calls and directing client questions.
● Reviewed client profiles to identify outstanding payments for services like quarterly taxes, IFTA reports, and registrations.
● Updated and maintained client profiles in QuickBooks.
● Confirmed online banking details to process client charges.
● Sent invoices, reports, reminders, and confirmations to clients. Customer Service / Video Auditor • IntouchCX • (Fully Remote) Altamonte Springs, FL 09/2024 – 02/2025
● Reviewed and audited Instacart shopper videos to help train AI models to detect scanning errors, missed items, and fraudulent activity.
● Entered and organized audit data in Google Sheets for quality review and analysis.
● Used internal tools including Superpunch, Casper, and Instacart systems to manage daily tasks and reporting.
● Produced weekly reports for supervisors on system performance, audit trends, and issues with the live video monitoring platform.
● Worked with technical teams to flag errors and improve the accuracy of the AI-powered fraud detection system.
Customer Service Rep / Timeshare Sales • Exploria Resorts • Clermont, FL 08/2021 – 11/2023
● Handled high-volume inbound and outbound calls with timeshare owners behind on payments and new customers responding to promotional resort offers.
● Ran eligibility checks using background and credit systems to determine customer approval.
● Collected and processed secure payment information while guiding customers through booking and resort check-in.
● Promoted to a licensed sales role, presenting timeshare opportunities to prospective buyers during on-site resort tours.
● Delivered presentations on resort history, development plans, and ownership benefits to support sales. Real Estate Office Administrator Associate • Weichert Hallmark Properties • Kissimmee, FL 04/2020 – 06/2021
● Managed office operations including phone systems, client communications, and appointment scheduling for real estate transactions.
● Coordinated property showings and open houses, organizing agent schedules around client availability.
● Processed client inquiries and facilitated communication between buyers, sellers, and real estate agents.
● Maintained accurate records of client interactions, appointments, and property showing schedules. Computer Car Programmer • FlagShip One Inc • Lynbrook, NY 06/2018 – 12/2019
● Programmed and cloned automotive engine control modules (ECU/PCM/ECM) for a range of makes and models, ensuring plug-and-play function for customers.
● Used diagnostic and flashing tools to read, write, and test module data including VIN, immobilizer, and calibration files.
● Bench-tested units with wiring harnesses and simulators to confirm software accuracy and module reliability.
● Documented part numbers, programming steps, and test results to support warranty tracking and customer service.
EDUCATION & TRAINING
East Stroudsburg North HighSchool - Completed 07/2017 App Academy • Full Stack Web Development Completed 08/2025 Northampton Community College • Coursework in Computer Science • Bethlehem, PA Completed 2019 University of Advancing Technology • Coursework in Robotics Engineering • Arizona